Ritzie Williams
Los Angeles,CA
Summary
Innovative UX leader with a passion for designing scalable, user-centered solutions that drive business growth. Proven ability to lead high-performing teams, shape design strategy, and influence executive stakeholders to create impactful digital experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Manager, User Experience
BOLD
06.2023 - 03.2025
- Spearheaded operational efficiencies, improving team productivity by 20% and reducing costs through optimized workflows.
- Led and mentored a team of 10+ UX professionals, aligning project milestones with company objectives and design best practices.
- Partnered with executive leadership to drive strategic UX initiatives, including talent acquisition, team growth, and scaling design systems.
- Facilitated seamless collaboration between UX, product, and engineering teams, accelerating project delivery and improving alignment across departments.
Head of Design
FilmTrack
12.2022 - 06.2023
- Established FilmTrack’s UX function, implementing a scalable design system that reduced inconsistencies by 50%.
- Led user research and usability testing initiatives, improving feature usability and customer satisfaction.
- Spearheaded the migration of legacy features, reducing transition time by 40% and modernizing the user experience.
- Collaborated with City National Bank’s UX team to align design strategies and improve UX education across the organization.
Manager, User Experience
Herbalife Nutrition
04.2021 - 12.2022
- Managed a cross-functional UX team for 9+ digital products, driving significant improvements in usability and efficiency.
- Aligned UX efforts with product roadmaps, leading to a 40% increase in user satisfaction across eCommerce tools.
- Optimized design processes, increasing output quality by 25% and enhancing team collaboration.
Senior UX Designer
Kaiser Permanente
05.2020 - 04.2021
- Designed B2B and Pharmacy user experiences, resulting in a 30% increase in engagement.
- Partnered with accessibility teams to ensure compliance, enhancing usability for diverse user groups.
- Defined the long-term UX vision for pharmacy tools, streamlining medication management workflows.
Education
No Degree - Visual Communication
ITT Technical Institute
SylmarSkills
- UX Leadership & Design Strategy
- User Research & Data-Driven Insights
- Interaction & Visual Design
- Design Systems & Scalable Frameworks
- Usability Testing & Experimentation
- Agile, Lean UX, and Design Thinking
- Tools (Figma, Sketch, etc)
- Technical (HTML, CSS, React, etc)
Accomplishments
- Customer Difference Award - Herbalife 2020
- Distributor Difference Award - Herbalife 2019
- Herby Build-it-Better Award - Herbalife 2018
Certification
50+ Certifications in Design, Marketing, and Business
Timeline
Senior Manager, User Experience
BOLD
06.2023 - 03.2025
Head of Design
FilmTrack
12.2022 - 06.2023
Manager, User Experience
Herbalife Nutrition
04.2021 - 12.2022
Senior UX Designer
Kaiser Permanente
05.2020 - 04.2021
No Degree - Visual Communication
ITT Technical Institute
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