Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Riva Jones

San Antonio,TX

Summary


Tax professional with comprehensive understanding of tax regulations and compliance. Ensured accurate tax filings and provided valuable insights to optimize client returns. Collaborative team player with results-driven mindset, adaptable to evolving tax laws and client needs. Proven skills in detailed tax analysis and client advisory services.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Tax Preparer

Jackson Hewitt
11.2020 - Current
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Increased client satisfaction by providing accurate and timely tax preparation services.

Health Care Aide

Girling Home Health Care
04.2015 - 01.2023
  • Assisted with daily living activities, promoting patient independence and overall wellbeing.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
  • Maintained clean, safe, and well-organized patient environment.

Cashier

Walmart
02.2014 - 04.2015
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Welcomed customers and helped determine their needs.

Education

Associate of Science - Business Management

Alamo Community College
San Antonio, TX
01-2026

Skills

  • Organization skills
  • Document preparation
  • Income tax preparation
  • Local, state, and federal tax returns
  • Tax return preparation
  • Client communication
  • Data inputting

Certification

  • Business Management Certification - (01-2025)
  • Certified Tax professional, IRS - 2020-current

Timeline

Tax Preparer

Jackson Hewitt
11.2020 - Current

Health Care Aide

Girling Home Health Care
04.2015 - 01.2023

Cashier

Walmart
02.2014 - 04.2015

Associate of Science - Business Management

Alamo Community College

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