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River Berkin
Simi Valley,CA
Work Preference
Desired Job Title
CNACNA, Float PoolCertified Nursing AssistantWork Type
Part TimeImportant To Me
Healthcare benefitsCareer advancementWork-life balanceSummary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
2
2
Certifications
12
12
years of professional experience
Work History
Administrative Assistant
Manicured LA
06.2025 - 02.2026
- Manage daily operations by ensuring the smooth, efficient running of the office by overseeing administrative systems and procedures
- Prepared detailed reports to summarize findings and support decision-making from management
- Maintained inventory records to ensure adequate stock levels and streamline supply management.
- Supervise and support personnel as well as each client provide comfort and ease throughout each appointment
- Process payments, handle cash and credit transactions, and maintain client information
Agent, Insurance agent
New York Life Insurance
05.2024 - 06.2025
- License to sell life insurance In California and Texas
- Identifies prospective clients through leads and referrals.
- Schedules client meetings.
- Performs follow-up calls as needed.
- Advises on insurance coverage.
- Conducts periodic policy reviews.
- Prepares insurance proposals.
- Completes requirements and submits to underwriter
Operations Manager
Chase Bank
11.2021 - 03.2024
- Directed 3-4 team members, utilizing flexible leadership abilities to motivate staff to deliver service excellence
- Delivered top-tier customer service by addressing client inquiries.
- Resolving issues, and providing personalized banking solutions to enhance customer satisfaction and loyalty
- Maintained 100% compliance with bank policies, regulatory requirements, and audit standards, reducing risk of noncompliance and enhancing operational integrity
BDC Internet Sales
Toyota
03.2019 - 10.2021
- Showcased vehicle features through videos and online discussions, enhancing customer engagement
- Secured sales by addressing objections and actively pursuing final agreements
- Negotiated pricing and completed sales and purchasing contracts
Resident Advisor
Concise Recovery
07.2018 - 05.2019
- Conducted client intake interviews to gather essential information.
- Facilitated transportation for clients to healthcare meetings, supporting access to essential care
- Administered medications according to prescribed schedules, ensuring compliance and client safety
- Led behavioral healthcare groups
Bar Manager and Server
Red Lobster
04.2014 - 01.2017
- Managed inventory by monitoring stock levels, placing orders, and conducting audits to maintain optimal supply levels
- Ensured cleanliness and organization of bar area, complying with health and safety regulations to provide a safe environment
- Handled cash transactions accurate using of POS system while maintaining a balanced cash drawer at the end of each shift
- Resolved customer complaints and concerns promptly and professionally, enhancing overall dining experience
Education
LVN - Licensed Vocational Nurse
06.2026
Certified Nursing Assistant - Certified Nursing Assistant
05.2026
- Certificate Number: CNA1378702
- Issue Date: June 20, 2026
- Expiration Date: April 17, 2029
Associate's Degree -
Skills
- Healthcare communication
- Client relations
- Writing reports
- Computer skills
- Business operations support
- Time management
- Critical thinking
- Conflict resolution
- Team collaboration
- CPR certification
- Information security
- Patient care
Certification
- Standard First Aid CPR and AED
- CA Life Insurance, 01/01/25
- Accident & Health or Sickness Insurance, 01/01/24
- CNA - Certified Nurse Assistant
Timeline
Administrative Assistant - Manicured LA
06.2025 - 02.2026
Agent, Insurance agent - New York Life Insurance
05.2024 - 06.2025
Operations Manager - Chase Bank
11.2021 - 03.2024
BDC Internet Sales - Toyota
03.2019 - 10.2021
Resident Advisor - Concise Recovery
07.2018 - 05.2019
Bar Manager and Server - Red Lobster
04.2014 - 01.2017
Los Angeles Pierce College - Associate's Degree,
PMCI - Certified Nursing Assistant , Certified Nursing Assistant
PMCI - LVN , Licensed Vocational Nurse