Arya Bhatt
Summary
Dual-degree candidate in business and health administration with practical experience in clinical and administrative environments. Enhanced patient care and operational efficiency through effective communication and meticulous attention to detail. Proven ability to drive improvements in healthcare delivery and organizational performance through cross-functional collaboration.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Gastro Health for Kids
08.2024 - Current
- Managed front-desk operations, facilitating patient check-in/check-out, appointment scheduling, and multi-line phone communication to improve patient service experience.
- Communicated with patients, families, providers, and external offices to coordinate care and resolve administrative issues effectively.
- Verify insurance coverage, obtain authorizations, and coordinate referrals to ensure smooth patient access to care.
- Maintain accurate patient records and documentation using Azalea EHR; ensure HIPAA compliance and data integrity.
- Process billing inquiries, collect copays, and assist with revenue cycle tasks to support clinic financial operations.
- Trained and supported new administrative staff, promoting consistent workflows and high-quality service delivery.
- Monitored clinic flow and collaborated with clinical staff to streamline processes, enhancing overall patient experience.
Medical Scribe
Children’s Healthcare of Atlanta
07.2022 - 05.2024
- Documented real-time patient encounters with precision using advanced medical terminology and Epic EMR systems.
- Streamlined physician workflow by minimizing documentation lag, improving clinic throughput.
- Maintained attention to detail and effectively managed time in high-volume orthopedic environment.
- Coordinated scheduling and trained new scribes to maintain documentation consistency and foster teamwork.
Crisis Care Counselor Volunteer
CrisisTextLine
01.2019 - 12.2022
- Delivered virtual counseling support to individuals in life crises, enhancing emotional resilience through active listening and empathetic communication.
- Assessed client needs and offered evidence-based coping strategies to effectively manage stress and emotional challenges.
- Cultivated strong rapport with clients in virtual settings, creating a supportive, non-judgmental environment that facilitated open dialogue.
- Collaborated with licensed mental health professionals to optimize service delivery and ensure comprehensive care.
- Maintained confidentiality and adhered to ethical standards in all virtual counseling sessions.
Tutor
Kumon
01.2018 - 12.2018
- Delivered personalized tutoring in math, reading, and writing for K–12 students, adapting methods to improve individual learning outcomes.
- Enhanced student comprehension by simplifying complex material into engaging concepts, resulting in improved understanding.
- Managed multiple learning plans under time constraints, demonstrating effective multitasking and organizational skills.
Education
Dual MBA/MHA - Master of Business Administration, Master of Healthcare Administration
Georgia State University
Atlanta, GA05-2026
Bachelor of Science - Biology
Georgia State University
Atlanta, GA05-2022
Skills
- Medical office administration
- Healthcare software navigation
- Recordkeeping
- Report generation
- Data reporting
- Microsoft Excel expertise
- Healthcare communication
- Patient coordination
- Medical documentation
- Workflow optimization strategies
- Team collaboration
- Attention to detail
- Time management skills
- Multitasking efficiency
- Adaptability and flexibility
- Problem-solving capabilities
- Critical thinking skills
- Business administration
- Healthcare systems knowledge
Certification
- AHRMM eLearning Course: Supply Chain Fundamentals: Introduction to CQO: Adopting a Clinically Integrated Supply Chain, 2026
- The George Washington University: Leading Healthcare Quality and Safety, 2026
- AHRMM eLearning Course: Supply Chain Fundamentals: Introduction to Inventory Management, 2026
- LinkedIn Learning: Change Management Foundations, 2026
Volunteer Experience
Crisis Care Counselor Volunteer, CrisisTextLine, 01/01/19, 12/31/22, Provided virtual counseling support to individuals experiencing life crises, fostering emotional resilience through active listening and empathetic communication., Assisted in assessing client needs and offering evidence-based coping strategies to help manage stress and emotional challenges., Developed strong rapport with clients in virtual settings, ensuring a supportive, non-judgmental environment., Collaborated with licensed mental health professionals to enhance service delivery and ensure comprehensive care., Maintained strict confidentiality and adhered to ethical standards in virtual counseling sessions.
Professional Development
Georgia HFMA Spring Conference, Atlanta, GA, 05/01/25, Participated in sessions on healthcare finance, strategic planning, and revenue cycle management., Engaged with professionals from hospital systems, consulting firms, and payer organizations., Gained insights into emerging trends in reimbursement and operational efficiency.
Research
Undergraduate Research: Endocrinology, 2022, Conducted research under professor supervision to explore the impact of stress on the social behaviors of convict cichlids, drawing parallels to human stress-related behaviors. Developed and tested critical hypotheses, designed experiments, and collected data to analyze the behavioral changes in response to stress. Contributed to the interpretation of results, enhancing understanding of stress-related behavioral patterns across species.
Languages
Hindi
Full Professional
Gujarati
Native/ Bilingual
English
Native/ Bilingual
Accomplishments
Honors College, 2024-2026
Timeline
Administrative Assistant
Gastro Health for Kids
08.2024 - Current
Medical Scribe
Children’s Healthcare of Atlanta
07.2022 - 05.2024
Crisis Care Counselor Volunteer
CrisisTextLine
01.2019 - 12.2022
Tutor
Kumon
01.2018 - 12.2018
Dual MBA/MHA - Master of Business Administration, Master of Healthcare Administration
Georgia State University
Bachelor of Science - Biology
Georgia State University