River Smith
Ipswich,MA
Summary
An Adept Learner as well as a hardworking individual that will take on all challenges presented. As a cashier I learned to organize and to be efficient with my work. As the staff of the corn maze I was able to learn what it was to really be a great guide to people and to respond to their emotions and feelings. Working as a CSA attendant and as a Christmas Trees Staff member, I found how to connect to people and to remember them, to be efficient at the job but also be someone who a guest could rely on as a staff member or as just another person. With several years experience in the work industry working fast and effective is my specialty.
Overview
5
5
years of professional experience
Work History
Christmas Tree Staff
Marini Farm
11.2021 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- Enhanced team collaboration by fostering a positive work environment and promoting open communication among staff members.
Cashier
Marini Farm
09.2019 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Learned duties for various positions and provided backup at key times.
- Operated cash register to record transactions accurately and efficiently.
Corn Maze Staff
Marini Farm
09.2019 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
CSA Attendant
Marini Farm
05.2019 - 08.2024
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
- Increased sales through effective product recommendations and upselling techniques.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Provided amazing customer service by greeting customers, attending to orders and addressing specific requests.
- Connected with customers by listening to concerns and answering questions.
- Participated in visual merchandising efforts, creating appealing displays that showcased products effectively.
- Maintained clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Analyzed customer feedback to identify areas for improvement.
Delivery Driver
Marini Farm
06.2022 - 08.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Enhanced customer trust by providing courteous and professional service during deliveries.
Education
High School Diploma -
Ipswich High School
Ipswich, MA06.2024
Skills
- Inventory Restocking
- Customer service understanding
- Cleaning and organization
- Effective Communication
- Reliability
- Active Listening
- Problem-Solving
Reading
In the past years I have gotten a passion to read whatever I get my hands on (As long as it is not non-fiction). I love to explore the worlds that authors create as well as feel the emotions of the character that I am following, truly taking in all there sadness, joy and anger. With characters Like Darrow of Lykos to Violet Sorrengail, I connect myself with them and ride along on their dragons with them or drop down in an iron rain with them. Reading just opens up my ability to be creative and to really forget about the stale world we live in.
Creative Writing
Along with reading these types of tails, I try to create my own and put it to the test. To be able to really show your very own soul in a character of your own making I find it marvelous. My most recent adventure is one called Fallen Angels, a incomplete story about a boy with mystical powers held deep within, trying to make his way in the world and to explore the vast lands to complete the puzzle of his heritage.
Music
Music is my connection to another world, quite like a book, but different in a hundred ways. Music is the connection not the travel, it is the inspiration for my thoughts, the gateway for me to write and the bridge to my imagination. Music can do many things for many people and I can tell you that for me. Its a point that lets you see my inner soul, my demons and angels. The rope that ties me to places far beyond the realm of the stars.
Timeline
Delivery Driver
Marini Farm
06.2022 - 08.2023
Christmas Tree Staff
Marini Farm
11.2021 - Current
Cashier
Marini Farm
09.2019 - Current
Corn Maze Staff
Marini Farm
09.2019 - Current
CSA Attendant
Marini Farm
05.2019 - 08.2024
High School Diploma -
Ipswich High School
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