- Backpacking and Hiking
- Playing Sports
RIVER SMITH
Marietta,GA
Summary
Motivated and results-driven professional with over 2.5 years of experience in ticket sales and management within the sports industry. Skilled in driving revenue growth, enhancing fan engagement, and delivering exceptional customer service in fast-paced, high-pressure environments. Demonstrated success in managing ticketing operations and implementing strategic marketing initiatives to optimize sales performance. Possesses strong communication, problem-solving, and organizational skills, with a passion for sports and a commitment to fostering positive fan experiences. Seeking to leverage expertise in sales and event management to continue growing within the sports field and contribute to the success of a dynamic organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Development Manager
Express Employment Professionals
10.2024 - 02.2025
- Created long-term business plans to align organizational goals with market trends.
- Implemented innovative approaches for lead generation and conversion.
- Cultivated client relationships, driving long term customer loyalty and retention.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
Business Development Manager
Sportsbreaks.com
06.2022 - 10.2024
- Responsible for the continued growth of sales in North America
- In sole charge of the US contact center helping with ticket inquiries with direct access to the booking system to amend any changes or book their package.
- Successfully added The Masters and Kentucky Derby packages to our event catalog
- Helped grow revenue in North America from $700k (2022) to $1.3M (January-October 2024).
- In charge of on-site activation for the English Premier League Summer Series 2023 in Atlanta, Philadelphia, Washington, D.C.
- Developed partnerships with local youth clubs and supporter groups to help provide discounts for supporters going overseas
Soccer Academy Coach
NTH-NASA
01.2016 - 01.2018
- Gained leadership skills by organizing and conducting soccer practice 5 days a week
- Assisted with the development of curriculum throughout the calendar year
Summer Camp Supervisor
NTH-NASA
05.2014 - 08.2017
- Worked directly with the Executive Director of the club to plan events for kids enrolled in summer camp
- Developed strong interpersonal communication skills through parents and co-worker relationships
- Communicated with parents, staff and teachers regarding children or program issues.
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
Education
Sport Management
University of Georgia
Athens, GA05-2022
No Degree - Sports Administration
Belmont University
Nashville, TN05-2017
Skills
- Project Management
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Team leadership
- Customer service
- Relationship building
Certification
- Zoominfo Sales Certified
- Coursera Sports Marketing Certified
Interests
Timeline
Business Development Manager
Express Employment Professionals
10.2024 - 02.2025
Business Development Manager
Sportsbreaks.com
06.2022 - 10.2024
Soccer Academy Coach
NTH-NASA
01.2016 - 01.2018
Summer Camp Supervisor
NTH-NASA
05.2014 - 08.2017
- Zoominfo Sales Certified
- Coursera Sports Marketing Certified
Sport Management
University of Georgia
No Degree - Sports Administration
Belmont University
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