Riyana Sinha
Auburndale,FL
Summary
Thrives in a challenging environment that will allow me to utilize my current skills to the benefit of the organization while learning new skills and have further room for career enhancements. Dedicated and diligent professional with a strong work ethic and a proven track record of being a valuable team player. Able to grow positive relations with clients and colleagues at all levels.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess/ Restaurant Busser/ Food Runner
Crave & Copper By TFB
06.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Reset and cleaned tables quickly to prepare for new customers.
- Maintained speed of service for food orders while minimizing errors and complaints.
Crew Member/Team Lead
Tropical Smoothie Café
10.2022 - 05.2023
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Office Assistant
Heart Of Gold Senior Services LLC.
06.2022 - 12.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Education
Associate of Arts - General Studies
Polk State College Collegiate High School
Lakeland, FL05.2024
Skills
- Customer Service
- Effective Multitasking
- Phone Etiquette
- Teamwork and Collaboration
- Attention to Detail
- Data Entry
- Positive Attitude
Certification
- ServSafe Food Handlers
- Microsoft Suite
Word Expert, Excel Expert, PowerPoint, Outlook - AutoCAD for Design and Drafting
- CPR Certification
- Level II Background Screening
Timeline
Hostess/ Restaurant Busser/ Food Runner
Crave & Copper By TFB
06.2023 - Current
Crew Member/Team Lead
Tropical Smoothie Café
10.2022 - 05.2023
Office Assistant
Heart Of Gold Senior Services LLC.
06.2022 - 12.2022
Associate of Arts - General Studies
Polk State College Collegiate High School
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