Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
Generic

Riza Monique Dionisio

Henderson,KY

Summary

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Detail-oriented Medical Intern collaborating with professionals to execute safe and effective health care. Skilled at completing patient-facing and office-based tasks by applying strong organizational abilities. Articulate communicator skillfully handling sensitive issues with patients from various backgrounds. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience

Work History

Cashier

Dairy Queen Grill & Chill
Henderson, KY
06.2023 - Current
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Discounted purchases by scanning and redeeming coupons.

Medical Assistant Intern

deaconess clinic letcher
Henderson, KY
06.2024 - 07.2024
  • Administered injections, medications and treatments as directed by the physician.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.

Medical Receptionist

Deaconess Clinic
Henderson, KY
06.2023 - 07.2023
  • Greeted and checked in patients, updating patient information in computer system.
  • Answered phones promptly and directed calls appropriately.
  • Ordered office supplies as needed to maintain inventory levels.
  • Maintained confidentiality of patient information according to HIPAA regulations.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.

Education

Medical Assisting

Henderson Community College
Henderson, KY
12-2024

High School Diploma -

Henderson County High School
Henderson, KY
05-2019

Skills

  • Cash Handling
  • Cooperative Attitude
  • Cleaning and Sanitizing
  • Problem-Solving
  • Complaint Resolution
  • Customer Service
  • Reliable and Responsible
  • HIPAA Compliance
  • Data Entry
  • Payment Collection

REFERENCES

Dominique Taylor

Manager

Dairy Queen. Henderson KY

domiquenicole2003Gmail.com

270-454-7477

Mae Apodaca

Manager

maedelacruz77@gmail.com

812-304-6523

Bre Smith

CMA

Deaconess Clinic Peds

brepurcellsmith@hotmail.com

270-577-0427

Timeline

Medical Assistant Intern

deaconess clinic letcher
06.2024 - 07.2024

Cashier

Dairy Queen Grill & Chill
06.2023 - Current

Medical Receptionist

Deaconess Clinic
06.2023 - 07.2023

Medical Assisting

Henderson Community College

High School Diploma -

Henderson County High School

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Riza Monique Dionisio