Rizwan Muhammad
Greater Boston Area,MA
Summary
A value focused digital leader with a proven track record of driving large-scale digital and business model transformation initiatives. Drives growth by enabling digital strategies, building trusted partnerships, and maximizing operational performance. Ready to impact progressive organizations by leveraging cutting-edge D2C, B2B, financial and commercialization technologies.
Overview
16
16
years of professional experience
Work History
Business Information Officer, Sr. Director
Avid Technology, Inc.
09.2020 - Current
- Part of CTO organization leading digital transformation of IT systems to drive company’s 2x strategic growth objectives
- Planned and executed multi-year digital transformation roadmap focusing on customer first, data-informed and cloud first intelligent architecture
- Developed business case and led $40M comprehensive digital and platform modernization strategies around CRM, ERP, HRIS aligned with value based GTM models and business goals
- Architected scalable headless architecture to offer frictionless buying, selling, shipping, supply chain planning, billing, and finance experiences to drive better sales conversions, recurring relationship, and customer satisfaction
- Developed and led collaborative agile value delivery model that delivers measurable business KPIs while maintaining scalability and quality, applied cost and performance models leveraging value-focused thinking
- Executed software sourcing strategies and rationalized software licensing needs to realize ROI and TCO
- Developed and implemented DevOps, RunOps, testing and QA practices.
- Fostered positive relationships with key business stakeholders to develop synergies between IT and business
DIRECTOR
ENTERPRISE Applications
04.2019 - 09.2020
- Developed and implemented global enterprise applications strategy, defined multi-year applications modernization roadmap
- Executed evolution of key systems such as SAP, Salesforce, BI tools and processes to be more responsive to more dynamic and uneven business conditions
- Launched digital and business transformation initiatives to support company’s cloud first built-out and evolving subscription business models
- Implemented enterprise data strategy and delivered roadmap for data-driven organization
- Created remarkable CX by defining C360 and P360 framework
- Built alignment between business and technology disciplines to industrialize best ideas to drive productivity
- Established Center of Excellence for delivering sustainable, best-in-class and high performing technology solutions
- Leveraged agile framework, and CD/CI practices to support PLCM and SDLC methodologies.
- Worked closely with organizational leadership and executives to guide operational strategy
SENIOR SAP IT MANAGER
03.2015 - 03.2019
- Managed enterprise-wide application stack, drove operational excellence for overall BackOffice project delivery and support services to drive operational efficiencies
- Transformed linear processes into circular business model, aligned system architecture with business practices
- Migrated on-prem application stack to Microsoft Azure platform to ensure business continuity, operational efficiencies, and cost savings.
ERP SOLutionS Architect | team lead
03.2014 - 03.2015
- Executed business transformation initiatives and modernized applications stack to support company’s digital growth
- Developed partnership with business and IT teams to realize process inefficiencies, technical debt and defining system architecture to support evolving business model
- Transformed enterprise eco-system to support multi-currency, multi-languages global rollout to support evolving business needs and M&A goals.
SAP Lead SolutionS Consultant
Charles River Laboratories
07.2012 - 03.2014
- Implemented global data and business processes using SAP ERP, accommodated unique industry business model and product centric processes meeting customers and regulatory requirements
- Integrated highly sophisticated inventory movements, supply chain and production operations
- Developed system strategies and development plans for all the stages of SDLC
- Transformed business processes around Order-to-Cash, Manufacturing, Supply chain, Quality Management, Transportation and Material Management
SAP SolutionS Consultant
T-MOBILE
06.2011 - 05.2012
- Implemented, enhanced, and supported an enterprise-class technology system including planning, analysis, design, configuration, development testing and data migration
- Responsible for technical guidance, assist in solution design, implementation of new processes and systems
- Provided system development expertise in SAP configuration, customization, workflows, and integration to various business processes by leveraging the best practices around SD, LE, MM, Finance and EDI
SAP Solution Consultant
AMCOR Rigid Plastic
10.2009 - 05.2011
- Conducted business workshops with process owners and department heads for the full lifecycle of QTC, Make-to-Order, Make-to-Stock, and supply chain processes
- Defined user stories, identified gaps, and recommended out-of-the box capabilities and technical solutions
- Developed and executed testing strategies and supported rollout, change management and user adoption activities.
SOLUTION Consultant
ABBOT Laboratories
02.2008 - 09.2009
- Requirement gathering, fit-gap analysis, requirement and design documentation, configuration, integration, testing cut-over, GO-Live, and Post Go-Live activities
- Prepared and executed regulatory test cases to get QA validation to compliance with FDA regulations
- Integrated inbound/outbound EDI interfaces with High Volume/HIGH Value customers to support electronic ordering, shipping, and billing.
Education
Certificate - TECHNOLOGY AND INNOVATION Acceleration -
MIT
2022
Master of Science - Computer Systems
Eastern Illinois University
2012
Certificate - Computer Technology
Eastern Illinois University
2012
Certificate - Technology Security
Eastern Illinois University
2011
Master of Science - Information Technology
Preston University
2006
Skills
- Cloud Native Digital Strategy
- Solution innovation, digital enablement & CX
- Intelligent Enterprise Architecture
- Commercialization & Multi-channel selling models (B2B, D2C, Channel)
- Building synergies between business and IT strategies
- Software licensing and Vendor Management
- IT Portfolio and Risk Management
- Cost control & Agile Value Delivery
- Audit & Compliance (SOX, FDA, GMP)
- Budgeting and financial Management
- Information Architecture
- Technologies: SAP, Salesforce, NetSuite, Snowflakes, Workday, Zuora
Additional Information
- – High Tech Talk – How Revenue Cloud Helps Companies Achieve Efficiency & Growth DREAMFORCE 2022 – Modernize with multi-cloud for scalability and growth. SAPHIRE 2018 – Running better with SAP on Azure Page 2
Timeline
Business Information Officer, Sr. Director
Avid Technology, Inc.
09.2020 - Current
DIRECTOR
ENTERPRISE Applications
04.2019 - 09.2020
SENIOR SAP IT MANAGER
03.2015 - 03.2019
ERP SOLutionS Architect | team lead
03.2014 - 03.2015
SAP Lead SolutionS Consultant
Charles River Laboratories
07.2012 - 03.2014
SAP SolutionS Consultant
T-MOBILE
06.2011 - 05.2012
SAP Solution Consultant
AMCOR Rigid Plastic
10.2009 - 05.2011
SOLUTION Consultant
ABBOT Laboratories
02.2008 - 09.2009
Certificate - TECHNOLOGY AND INNOVATION Acceleration -
MIT
Master of Science - Computer Systems
Eastern Illinois University
Certificate - Computer Technology
Eastern Illinois University
Certificate - Technology Security
Eastern Illinois University
Master of Science - Information Technology
Preston University
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