Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
1
1
year of professional experience
Work History
Team Lead
Dorney Park And Wildwater Kingdom
05.2023 - 08.2023
Trained new team members by relaying information on company procedures and safety requirements.
Coached team members in techniques necessary to complete job tasks.
Worked different stations to provide optimal coverage and meet production goals.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Admission Ambassador
Bloomsburg University
10.2022 - Current
Greeted customers and clients to create welcoming atmosphere.
Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
Catering Associate
Aramark
12.2022 - Current
Delivered catered food and supplies to facility for on-time set-up.
Provided friendly, courteous service to create memorable moments for guests.
Operated standard kitchen equipment with focus on safety and sanitation.
Monitored dietary restrictions and served guests with special needs.
Followed food safety practices and sanitation guidelines.
Education
Bachelor of Science - Business Management
Bloomsburg University of Pennsylvania
Bloomsburg, PA
05.2025
Skills
Guest Satisfaction
Customer Engagement
Public Speaking
Time Management
Verbal and Written Communication
Employee Training
Clubs
Vice President of Society for Advancement of Management (S.A.M.)
Member of Future business Leaders of America (FBLA)
Timeline
Team Lead
Dorney Park And Wildwater Kingdom
05.2023 - 08.2023
Catering Associate
Aramark
12.2022 - Current
Admission Ambassador
Bloomsburg University
10.2022 - Current
Bachelor of Science - Business Management
Bloomsburg University of Pennsylvania
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