Rj Turner
Centennial,CO
Summary
A seasoned roofing professional with a proven track record, I excel in customer relations and commercial/residential roofing systems. My leadership has consistently driven increased customer satisfaction and business growth through strategic relationship building and effective team management. Renowned for quality craftsmanship and innovative solutions, I bring both crucial hard and soft skills to the table.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Owner
Rj’s Roof Repair
07.2021 - Current
- Managed day-to-day business operations.
- Meet insurance adjusters on hail claims
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Roofing Manager
Team K Services
02.2018 - 06.2021
- Coordinated with other trades on site to ensure smooth workflow and minimize disruptions during construction phases.
- Stayed current on emerging trends in roofing technologies, incorporating innovative materials and techniques into project designs where appropriate for enhanced performance outcomes.
- Conducted thorough inspections to identify and address potential safety hazards, maintaining a safe working environment for all team members.
- Managed multiple projects simultaneously while prioritizing tasks effectively to meet deadlines without compromising quality standards.
- Improved team efficiency by streamlining project workflows and implementing time-saving strategies.
- Established a strong reputation for quality craftsmanship among local contractors and property owners, resulting in word-of-mouth referrals and increased business opportunities.
- Assessed project scopes accurately, developing detailed estimates that aligned closely with final costs upon completion.
Owner
Turner Roofing & Exteriors
01.2010 - 12.2017
- Managed day-to-day business operations.
- Bidding projects from Blue print plans
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed Multi-family new builds
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Education
No Degree - Ecotourism
Colorado Northwestern
Rangley Co Skills
- Customer relations
- Vast knowledge of commercial and residential roofing systems
- Small business operations
- Relationship building
- Managing employees
- Crew Scheduling
- Site management
- Roof Inspections
- Verbal and written communication
Certification
ICC certification
Tile Roofing
Timeline
Owner
Rj’s Roof Repair
07.2021 - Current
Roofing Manager
Team K Services
02.2018 - 06.2021
Owner
Turner Roofing & Exteriors
01.2010 - 12.2017
ICC certification
Tile Roofing
No Degree - Ecotourism
Colorado Northwestern
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