Ryan Miller
Melbourne,FL
Summary
Professional with strong expertise in IT support, prepared to excel in technical role. Known for effective troubleshooting, network management, and software support. Strong focus on team collaboration and achieving results. Reliable and adaptable to changing needs, with proven skills in problem-solving, communication, and customer service.
Overview
3
3
years of professional experience
Work History
IT Manager, System Admin, Full Stack Developer
Hero Facility Services
10.2018 - 10.2021
- Designed and implemented 10+ servers for company use, including multiple web servers, VPN servers, active directory, SQL, and Windows
- Led the migration of the company's IT infrastructure to a fully remote environment during the COVID-19 pandemic
- Managed a team of IT professionals, including software engineers, database administrators, and IT support staff
- Collaborated with cross-functional teams to design and implement internal systems
- Developed a customer-facing web application with map functionality, date time check-in/out, commenting, and other features
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
- Streamlined processes through the automation of routine tasks, increasing team productivity and reducing manual effort.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Improved software efficiency by troubleshooting and resolving coding issues.
Education
No Degree - Computer Science, Information Technology
University of Central Florida
Oviedo, FL03.2021
Associate of Arts -
Eastern Florida State College
Melbourne, FL03.2016
Skills
- Fast Learner
- Database administration
- Web development
- Systems administration
- Python Programming
- IT Support
- Microsoft Office
- SQL
- Windows Active Directory
- IT asset management
- Network administration
- Technical troubleshooting
Python Coding Projects
Hero Facility Services Python Based Projects
Web Application - designed and developed a web based application for company vendors, application integrated into legacy software and servers to streamline employee work. Developed using Python Django, Microsoft SQL, Tailwinds CSS. Also handled the design and deployment of backend servers related to the web application.
Scripts - designed and developed numerous Python based scripts including
- Retrieval and input of data from various APIs and websites into company databases
- Incremental backups of important company servers
- Automation of various server tasks
Present Day Python Based Projects
NBA Project - designed and developed a Python based script that uses NBA player stats to predict player performance for use in fantasy sports.
Web Store - designed and developed a Node JS website with Python and MySQL backend, functionality included a webstore for purchasing products, with custom email system and customer notifications written in Python.
Personal Information
Date of Birth: 01/01/98
Timeline
IT Manager, System Admin, Full Stack Developer
Hero Facility Services
10.2018 - 10.2021
No Degree - Computer Science, Information Technology
University of Central Florida
Associate of Arts -
Eastern Florida State College
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