Versatile Senior Manager experienced in wide range of business needs, including strategic planning, promotional activities and human resources. Accustomed to stepping into different roles every day to enable business operations to evolve and meet changing demands.
Overview
22
22
years of professional experience
Work History
Sr Project Manager
Whitewater Environmental
Panama City, FL
04.2021 - 06.2023
Monitored project progress, identified risks and implemented corrective measures to acquire success.
Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
Maintained schedules to meet key milestones at every project phase.
Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
Developed and maintained project budgets to control costs and meet organizational and project goals.
Operations Manager
Hull's Environmental Services
Hiram, GA
12.2016 - 03.2021
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Increased profit by streamlining operations.
Devised processes to boost long-term business success and increase profit levels.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Regional Manager
SWS Environmental
Panama City Beach, FL
08.2001 - 09.2016
Supervised staff to optimize brand expansion initiatives and productivity.
Established and maintained operational standards for 8 locations.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Managed P&L to decrease discrepancies and retain timely and under-budget project completion.