Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
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Romulo Santos

Daly City,CA

Summary

Accomplished Sales Consultant good at promoting customer loyalty and satisfaction. Familiar with consultative techniques for clients prospection, while keeping diligent attention to consumers needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

8
8
years of professional experience

Work History

Retail Sales Consultant

AT&T Mobility
03.2022 - Current
  • Consistently a top performer at job location, ranking highest in store for overall attainment year round.
  • Increased sales while providing customer satisfaction through personalized servicing.
  • Successfully achieved "Business Expert" certification for both 2022/2023 calendar years, closing deals for both voice and internet services for small businesses, corporations and sole proprietors.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Trained and supervised new employees to use selling strategies and apply best practices.

Independent Contractor

Self-employed
03.2021 - 03.2022
    • Self employed through an online platform that provides delivery and personal shopping opportunities. Managed earning goals and schedule while delivering great service to customers.

Marketing Consultant

Sage Junior Enterprise
05.2016 - 05.2017
  • Promoted actions for client prospection and planned events and marketing programs to increase qualified leads for business opportunities.
  • Created artwork and newsletters while managing social media and website with relevant content about the Junior Enterprise's.

Education

International Relations Bachelor's degree -

São Paulo State University
Marília, São Paulo, Brazil
01.2018

Certificate - Marketing

Joao Rays Technical School
São Paulo, Brazil
07.2013

Skills

  • Great interpersonal and written communication
  • Policy and Procedure Adherence
  • Able to work under pressure, good problem-solving skills
  • Self discipline, motivation and organization

Personal Information

Age: 27

Languages

Portuguese
Native or Bilingual
Spanish
Full Professional

Timeline

Retail Sales Consultant

AT&T Mobility
03.2022 - Current

Independent Contractor

Self-employed
03.2021 - 03.2022

Marketing Consultant

Sage Junior Enterprise
05.2016 - 05.2017

International Relations Bachelor's degree -

São Paulo State University

Certificate - Marketing

Joao Rays Technical School

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Romulo Santos