Clayton Lorré
St Louis,MO
Summary
Proven leader and adept negotiator with a track record of enhancing customer satisfaction and exceeding sales goals at AT&T Mobility. Specializes in sales development and teamwork, successfully managing projects and leading teams to achieve organizational objectives. Demonstrates strong communication skills and technical acumen, ensuring high-quality outcomes and fostering significant business relationships.
Overview
10
10
years of professional experience
Work History
Retail Sales Consultant
AT&T Mobility
06.2023 - Current
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
- Resolved customer complaints promptly, maintaining a positive brand image.
- Lead team month over month in individual sales metrics.
- Established and maintained relationships with prominent businesses in the area. (e.g. St. Louis City SC, John Schicker Ford, Garcia Properties)
- Participated in promotional events to engage potential customers and showcase store offerings.
- Gathered sales leads in the community, made regular sales calls to prospective sales as well as existing accounts.
Project Manager
Gutterworks, Inc.
03.2022 - 05.2023
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Prepared and submitted project invoices for review and approval.
- Coordinated material procurement and required services for projects within budget requirements.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Independent Contractor
Clayton Lorre Consultancy
02.2020 - 03.2022
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
Crew Lead
A-Mrazek Moving Systems Inc.
05.2014 - 03.2020
- Monitored team members to verify work quality and address concerns.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Delegated tasks according to individual strengths, optimizing overall team performance and output.
Education
High School Diploma -
Maplewood Richmond Heights High School
St. Louis, MO05.2013
Skills
- Customer Satisfaction
- Verbal Communication
- Technical skills
- Sales Development
- Negotiation
- Teamwork and Collaboration
- Sales Goals Attainment
- Conflict Resolution
- Strong Communication and Interpersonal Skills
- Meeting Sales Goals
- Excellent Written and Verbal Communication
- Team Leadership
Timeline
Retail Sales Consultant
AT&T Mobility
06.2023 - Current
Project Manager
Gutterworks, Inc.
03.2022 - 05.2023
Independent Contractor
Clayton Lorre Consultancy
02.2020 - 03.2022
Crew Lead
A-Mrazek Moving Systems Inc.
05.2014 - 03.2020
High School Diploma -
Maplewood Richmond Heights High School
Similar Profiles
Keila L. BarrowKeila L. Barrow
Customer Care Representative at AT&T MobilityCustomer Care Representative at AT&T Mobility
Keaton GrantKeaton Grant
Bilingual Technical Support Representative at AT&T MobilityBilingual Technical Support Representative at AT&T Mobility
Jacob JimenezJacob Jimenez
Retail Sales Consultant at AT&T MobilityRetail Sales Consultant at AT&T Mobility
Joshua WhiteJoshua White
Assistant Retail Store Manager at AT&T MobilityAssistant Retail Store Manager at AT&T Mobility
Cherise TaylorCherise Taylor
Customer Service Cashier at Pizza HutCustomer Service Cashier at Pizza Hut