Ro Zurita
Vancouver,WA
Summary
Hardworking Server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and efficient service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
10
10
years of professional experience
Work History
Server/Bartender
Olive Garden
Vancouver, WA
07.2021 - Current
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Effectively multitasked within fast-paced environment.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Balanced daily registers and generated sales reports for management.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Server/Bartender
Ginger Pop
Vancouver, WA
03.2018 - 05.2021
- Perfected time management by seating, greeting, and serving guests efficiently while facing interruptions
- Enhanced communication skills by interacting with several parties, including take-out orders and
bartending - Worked in both a team and self-directed environment to provide the best customer experience
Kitchen Shift Leader
K&M Drive In
Vancouver, WA
12.2016 - 03.2018
- Oversaw kitchen requirements, duties for restaurant, and ordered food and supplies based on need
- Initiated teamwork, managed employees and planned schedules, and further strengthened communication
skills - Taught health and safety principles, ensuring the kitchen was clean and up to code and SDS were posted
Billing Representative
Charter Spectrum
Vancouver, WA
07.2014 - 09.2016
- Communicated with customers via telephone and email to manage accounts, as well as with various
company departments - Filed customer account and billing information, using several different applications in Windows
- Developed problem solving skills and effective communication with diverse populations
Education
High School Diploma -
Washougal High School
Washougal, WA06-2013
Skills
- Strong time-management skills and self-directed, developed throughout 9 years in the restaurant
industry - Excellent communication skills refined through nine years of customer service, working with diverse
populations around the community/country
- Over two years of clerical work, finance management, tele-communication, and general filing and
maintenance - Bi-lingual, Spanish speaking
Timeline
Server/Bartender
Olive Garden
07.2021 - Current
Server/Bartender
Ginger Pop
03.2018 - 05.2021
Kitchen Shift Leader
K&M Drive In
12.2016 - 03.2018
Billing Representative
Charter Spectrum
07.2014 - 09.2016
High School Diploma -
Washougal High School
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