Roanna Cameron
Hiram
Summary
Skilled Esthetician and seasoned Restaurant Manager with a proven track record at The Cut Off Salon & Day Spa and Tuckermans Restaurant & Tavern. Excelled in customer service and multitasking, enhancing client satisfaction and operational efficiency. Achieved outstanding results through expertise in high-frequency machine use and effective team leadership. Maintained strict confidentiality and sanitation standards, showcasing a commitment to excellence and safety.
Overview
16
16
years of professional experience
Work History
Esthetician
The Cut Off Salon & Day Spa
03.2020 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Sterilized equipment for patient treatments.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
Restaurant Manager
Tuckermans Restaurant & Tavern
04.2010 - 05.2015
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Medical Receptionist
Saco Medical Group
06.2009 - 06.2011
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Education
GED -
Fryeburg Adult Eduacation Program
Fryeburg, ME01-2022
Skills
- Customer service
- Experienced in Operating High-Frequency Equipment
- Insurance Eligibility Verification
- HIPAA guidelines
- Effective Multitasking
- Personalized Skincare Strategies
- Calendar Management
- Supportive Office Operations
Timeline
Esthetician
The Cut Off Salon & Day Spa
03.2020 - Current
Restaurant Manager
Tuckermans Restaurant & Tavern
04.2010 - 05.2015
Medical Receptionist
Saco Medical Group
06.2009 - 06.2011
GED -
Fryeburg Adult Eduacation Program
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