Roanna Constant
orange,NJ
Summary
Dependable and customer-focused hospitality professional with experience in guest service, food service, retail, hotel programs, and fast-paced team environments. Skilled at assisting guests and customers, maintaining clean and organized spaces, supporting daily operations, and creating positive experiences. Known for professionalism, adaptability, strong communication, and the ability to work efficiently under pressure.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Warehouse Associate
Amazon
New Jersey
06.2025 - 08.2025
- Managed daily warehouse operations, ensuring accuracy and organization to meet productivity targets.
- Followed safety procedures and workplace guidelines to support efficient operations.
- Collaborated with team members to achieve daily operational goals, enhancing overall team performance.
- Adapted quickly to changing tasks in a fast-paced environment.
Summer Camp Counselor
Meadowbrook
Long Valley, NJ
06.2023 - 06.2024
- Facilitated activities to enhance communication and teamwork among children.
- Supervised children while maintaining a safe and positive environment.
- Demonstrated patience while fostering positive interactions with children.
Associate
The UPS Store
South Orange, NJ
06.2023 - 04.2024
- Delivered professional, friendly customer service to enhance customer satisfaction in retail environment.
- Guided customers through shipping services, orders, and inquiries to ensure smooth experiences.
- Processed packages accurately while maintaining organization and attention to detail.
- Fostered positive customer experiences through effective communication and personalized support.
Prep Cook
Little Caesars
Newark, NJ
06.2022 - 05.2023
- Prepared food while following cleanliness, safety, and sanitation standards.
- Organized workstations to ensure smooth operations in fast-paced restaurant environment.
- Assisted kitchen operations during peak service periods to enhance workflow.
- Collaborated with team members to deliver efficient and high-quality service.
Baker
Dunkin'
Springfield, NJ
09.2021 - 06.2022
- Prepared baked goods while maintaining quality and food safety standards.
- Organized preparation areas and followed sanitation procedures.
- Supported daily operations in a fast-paced food service environment.
Server / Busser / Dishwasher
Diner
West Orange, NJ
07.2021 - 08.2021
- Supported restaurant operations during busy service periods.
- Assisted servers by clearing and resetting tables for guests.
- Maintained cleanliness of dining areas, dishes, and equipment.
- Worked with team members to provide efficient service and a positive guest experience.
Hospitality Program Participant
Wilshire Hotel
West Orange, NJ
01.2021 - 01.2021
- Participated in a short-term hospitality program focused on guest service and hotel operations.
- Assisted staff with maintaining organized and welcoming guest areas.
- Supported daily hospitality tasks while learning professional service standards.
- Developed communication, teamwork, and customer service skills in a hotel environment.
Education
Associate in Arts (A.A.) - Photography
County College of Morris
Morristown, NJ05-2024
High School Diploma -
West Orange High School
West Orange, NJ06-2021
Skills
- Customer service
- Guest Service & Customer Support
- Packaging techniques
- Hospitality Operations
- Food Service & Sanitation
- Team Collaboration
- Communication
- Time Management
- Organization
- Multitasking
- Fast-Paced Work Environments
- Professionalism
- Adaptability
- Attention to Detail
- Order fulfillment
Certification
Google IT Support Professional Certificate, Coursera, 08/31/25, Developed knowledge of troubleshooting, computer systems, and technical support fundamentals.
Timeline
Warehouse Associate
Amazon
06.2025 - 08.2025
Summer Camp Counselor
Meadowbrook
06.2023 - 06.2024
Associate
The UPS Store
06.2023 - 04.2024
Prep Cook
Little Caesars
06.2022 - 05.2023
Baker
Dunkin'
09.2021 - 06.2022
Server / Busser / Dishwasher
Diner
07.2021 - 08.2021
Hospitality Program Participant
Wilshire Hotel
01.2021 - 01.2021
Associate in Arts (A.A.) - Photography
County College of Morris
High School Diploma -
West Orange High School