Roanny Pena-Vasquez
New Brunswick
Summary
Case management professional with experience in leadership, team collaboration, and client advocacy. Proven ability to support client needs while improving program efficiency and service delivery. Recognized for adaptability, strong communication, and a collaborative approach to problem-solving in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Case Manager Supervisor
Ozanam Family Shelters
New Brunswick, NJ, USA
06.2023 - Current
- Supervise a team of four case managers, providing mentorship and performance feedback.
- Oversee client intake and develop individualized service plans.
- Ensure compliance with documentation standards and agency policies.
- Coordinate referrals for housing, mental health, and supportive services.
- Promote a safe and supportive environment for clients and staff.
Case Manager
Ozanam Inn Shelter
New Brunswick, NJ, USA
11.2022 - 06.2023
- Conducted comprehensive client intakes and developed service plans.
- Utilized HMIS software to document services and monitor client progress.
- Advocated for housing, employment, and healthcare access.
- Collaborated with community partners to strengthen resource networks.
Student Assistant
Alumni Engagement, SUNY Cortland
Cortland, NY, USA
08.2013 - 05.2017
- Provided administrative and event coordination support.
- Assisted with alumni outreach initiatives and engagement campaigns.
- Maintained alumni records and supported database management.
- Communicated with alumni to strengthen institutional relationships.
Education
Master of Social Work - Social Work
Kean University
Hillside, NJ05-2027
Bachelor of Science - Spanish, Political Science
State University of New York At Cortland
Cortland, NY05-2017
Skills
- Leadership & Supervision
- Case Management
- Client Advocacy
- Team Collaboration
- Documentation & Compliance
- Problem-solving
- Time management
- Multitasking and organization
- HIPAA compliance
- Active listening
- Verbal and written communication
- Decision-making
- Case planning
- Community resources
Languages
Bilingual (English and Spanish)
Leadership Experience
- Member, Phi Alpha Honor Society
- Vice President, Social Work Club - Kean University
- Vice President, NJ Theta Eta Chapter - Sigma Lambda Upsilon/Senoritas Latinas Unidas Sorority, Inc.
Timeline
Case Manager Supervisor
Ozanam Family Shelters
06.2023 - Current
Case Manager
Ozanam Inn Shelter
11.2022 - 06.2023
Student Assistant
Alumni Engagement, SUNY Cortland
08.2013 - 05.2017
Master of Social Work - Social Work
Kean University
Bachelor of Science - Spanish, Political Science
State University of New York At Cortland