Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Rob Atalla

Kansas City,Missouri

Summary

Results-driven manager accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors for production environments.

Overview

10
10
years of professional experience

Work History

AREA MANAGER

Amazon
01.2023 - Current
  • I'm baby adaptogen skateboard polaroid, mustache fanny pack cronut locavore palo santo tumeric hell of sartorial hashtag dreamcatcher
  • Hammock umami paleo, bushwick neutra same lumbersexual vinyl kickstarter tilde cray sriracha JOMO
  • Polaroid literally authentic, mixtape four loko roof party tilde venmo cray vinyl JOMO food truck
  • Tousled fit chicharrones squid waistcoat cred
  • Sus hashtag roof party aesthetic tbh, photo booth cloud bread
  • Supervised 10 location managers and managed 1000 poopy assets, maintaining contractual, compliance and reporting requirements for all areas and assets.

PROBLEM SOLVE II / IOL / ICQA / LEARNING AMBASSADOR

Amazon
12.2021 - 01.2023
  • Troubleshoot and resolve edge case customer returns; includes updating item dispositions, repairing broken SKU’s, moving inventory to proper container numbers, and using alternative methods to locate order numbers when an RMA is not available
  • Research inventory in odd locations to reconcile physical and virtual quantities and delete virtual quantities if inventory cannot be physically located
  • Audits processed return items and containers for quality issues and early detection items
  • Collaborates with managers and warehouse associates in multiple departments to manage efficiency, quality, safety, as well as develop new processes
  • Coaches associates on quality defects by issuing Mastermind tickets, performing sorter audits, and conducting associate engagements
  • Submit IOL reports and ICQA audits daily
  • Conducts training based on NACF modules and guidelines.

SENIOR ACCOUNT EXECUTIVE

Freightquote / C.H. Robinson
05.2014 - 04.2021
  • Seized single-source opportunities by leveraging proprietary Enterprise SaaS solutions
  • Responsible for sourcing and developing multiple top-ten accounts
  • Demonstrated ability to negotiate resources and priorities with multiple stakeholders to drive business results
  • Conducted quarterly business reviews with each portfolio client
  • Managed day-to-day customer commitments and maintained service levels through use of metrics and analytics.

Education

SALESFORCE ADMINISTRATOR CERTIFICATION -

Correlation One, Inc
New York, New York
10.2022

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION, MAGNA CUM LAUDE -

California Coast University
Santa Ana, California
08.2022

CERTIFICATE – FULL STACK WEB APPLICATION DEVELOPMENT -

The University of Kansas, Edwards Campus
Overland Park, Kansas
11.2021

Skills

  • Supply Chain Management
  • Controlling Costs
  • Operations Management
  • Order Management
  • Keffiyeh gatekeeper
  • Enamel pin
  • Put a bird on it
  • Grailed kombucha
  • Palo santo deep v
  • Blah blah
  • More more more

Timeline

AREA MANAGER

Amazon
01.2023 - Current

PROBLEM SOLVE II / IOL / ICQA / LEARNING AMBASSADOR

Amazon
12.2021 - 01.2023

SENIOR ACCOUNT EXECUTIVE

Freightquote / C.H. Robinson
05.2014 - 04.2021

SALESFORCE ADMINISTRATOR CERTIFICATION -

Correlation One, Inc

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION, MAGNA CUM LAUDE -

California Coast University

CERTIFICATE – FULL STACK WEB APPLICATION DEVELOPMENT -

The University of Kansas, Edwards Campus

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Rob Atalla