Rob Bertulis
Summary
Dynamic professional with proven success at Horizon Bank, utilizing strong analytical skills and expertise in customer engagement. Proficient in Microsoft Office Suite and machine learning techniques, enhancing decision-making processes and driving proactive strategies. Committed to delivering exceptional results and fostering client relations in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Car Detailer
Enterprise Rent-A-Car
Downers Grove, Illinois
06.2026 - Current
- Cleaned and polished vehicles to meet Enterprise's high standards.
- Inspected vehicles to confirm pristine appearance for customer satisfaction.
- Managed supplies and equipment for efficient detailing processes.
Sales Associate
Skechers
Downers Grove, IL
05.2023 - 01.2024
- Provided product knowledge and recommendations to enhance customer shopping experience.
- Processed transactions efficiently using point-of-sale systems for accurate sales recording.
- Maintained organized displays and ensured merchandise was well-stocked and accessible.
Business Analytics Intern
Horizon Bank
Valparaiso, IN
08.2022 - 05.2023
- Cleaned and organized large customer datasets, enhancing model accuracy and reliability for better decision-making
- Predicted potential customer loss using machine learning algorithms, enabling proactive retention strategies
- Presented analytical findings to faculty and peers, translating technical results into actionable insights for business applications
Service Operations Intern
TEC Equipment
Portland, OR
05.2021 - 08.2021
- Coordinated with service teams for timely vehicle turnaround, contributing to operational efficiency
- Executed detailed inspection checklists to uphold company standards, accurately recording completed work and vehicle status
- Ensured cleanliness and presentation standards for full-service truck and trailer dealership, enhancing customer experience
Warehouse Logistics Associate
Home Depot Distribution Center
Joliet, IL
05.2020 - 08.2020
- Optimized inventory accuracy and order fulfillment efficiency by accurately processing over one hundred shipments daily
- Streamlined distribution process to ensure timely delivery to store locations
- Maintained compliance with safety and operational standards in a high-volume warehouse environment
Education
Bachelor of Science - Business Analytics, Management and Organizational Behavior
Benedictine University
Lisle, IL08-2025
Data Science, Business Analytics
Valparaiso University
Valparaiso, IN05-2023
Skills
- Customer engagement skills
- Client relations excellence
- Issue resolution strategies
- Teamwork techniques
- Microsoft Office Suite proficiency
- Presentation skills tools
- SQL and database management
- Python and R programming
- Business intelligence software
- Data mining and analysis
- Statistical modeling and analysis
- Machine learning techniques
- Forecasting techniques and modeling
- Linear and logistic regression
- Decision trees and random forests
- Gradient boosting methods
- Applied KNN and multivariate analysis
- Report generation and interpretation
- Quality control in data handling
Leadership And Community Involvement
- Plainfield Food Pantry, Volunteer, 05/18 – Present, Personally deliver food items to families in need and stock pantry shelves while ensuring efficient service and compassionate support, helping to improve community access to essential resources and fostering positive relationships
- Benedictine University Golf Team, Team Member, 05/24 – 05/25, Balanced academic responsibilities with the demands of varsity-level athletic competition, Demonstrated discipline, time management, and teamwork in a competitive environment
- Valparaiso University – Business Analytics Club, Vice President, 12/20 – 05/23, Helped lead club operations, meetings, and member engagement initiatives, Collaborated with faculty and peers on analytics-focused projects and professional development events
- Valparaiso University Football, Student Manager & Assistant Area Scout, 12/20 – 01/22, Supported coaching staff with player evaluation, scouting logistics, and operational coordination, Assisted in organizing practice and game-day operations to ensure smooth execution
Honors
- Top academic scholarship from both Benedictine and Valparaiso University
- NIL Club award from Benedictine Golf
Hobbies and Interests
- Golf
- Volleyball
- Custom PC building and sales
- Chicago Bears
- Cubs
- Bulls fan
Timeline
Car Detailer
Enterprise Rent-A-Car
06.2026 - Current
Sales Associate
Skechers
05.2023 - 01.2024
Business Analytics Intern
Horizon Bank
08.2022 - 05.2023
Service Operations Intern
TEC Equipment
05.2021 - 08.2021
Warehouse Logistics Associate
Home Depot Distribution Center
05.2020 - 08.2020
Bachelor of Science - Business Analytics, Management and Organizational Behavior
Benedictine University
Data Science, Business Analytics
Valparaiso University