Summary

Overview

Work History

Education

Skills

Timeline

Rob Keller

Traverse City

Summary

Accomplished Store Manager at Lumber Liquidators, renowned for driving operational success and sales growth through exceptional team leadership and customer service. Expert in store operations and team coaching, consistently hitting target plans and maintaining high customer satisfaction. Proven ability to mentor staff, manage costs, and foster strong customer relationships.

Overview

14

14

years of professional experience

Work History

Store Manager

Lumber Liquidators

04.2011 - Current

Consistently a Top performer and multiple year Presidents Circle Leader.
I seek to help lead a team achieve overall operational success by driving customer service and a positive sales culture.
Oversaw all aspects of store operations including sales, customer service, inventory management, and staff supervision
Captain roles regionally.
Implemented effective strategies to drive sales growth and achieve revenue targets on a consistent basis
Managed a team of employees, providing training, coaching, and performance evaluations to ensure high levels of productivity and customer satisfaction
Developed and maintained strong relationships with key customers, addressing their needs and ensuring high levels of satisfaction
Ensured compliance with company policies, procedures, and safety regulations at all times

Education

Associate of Science - Nursing Administration

Northwest Michigan College

Traverse City, MI

Skills

Store operations
Training and mentoring
Team leadership

Team leadership and coaching
Sales and culture driven

Timeline

Store Manager

Lumber Liquidators

04.2011 - Current

Associate of Science - Nursing Administration

Northwest Michigan College