Rob Miller
Lawrenceville
Summary
Sales manager with over 13 years of expertise in propelling market growth and elevating customer experience.
Overview
35
35
years of professional experience
Work History
Sales Manager
North Atlanta Golf Carts
Dawsonville
10.2021 - 05.2026
- Sold carts to consumer and commercial clients, achieving significant sales growth.
- Managed rental operations for a fleet of 50 carts with GPS tracking for enhanced security.
- Updated website content to accurately showcase inventory and promotions, enhancing customer engagement and driving sales inquiries.
- Ordered inventory from Yamaha, Club Car, and E-Z-Go manufacturers to maintain stock levels and meet customer demand.
Membership Sales
Northwood Country Club/ClubCorp
Lawrenceville
06.2013 - 02.2026
- Recruited and enrolled new members, achieving club membership sales targets.
- Ensured thorough enrollment process while maintaining accurate membership profiles.
- Developed and implemented quarterly game plans focused on achieving sales and marketing objectives.
- Represented club at city and community events, increasing visibility and generating potential member leads.
- Collaborated with marketing department to design programs and social media campaigns that engaged target audience.
- Utilized bell notes to support revenue goal attainment through strategic planning.
Membership Director
Polo Golf & Country Club/ClubCorp
Cumming
02.2026 - 10.2021
- Drove significant growth in club membership through strategic recruitment campaigns and member referrals.
- Collaborated with departments to consistently enhance member experience.
- Led launch and marketing of Champions Club membership uniting Polo, The Manor, White Columns, and Atlanta National.
- Executed and promoted club traditions including 4th of July celebration, camping on the range, and member tournament events.
Caddie/Caddie Master/Outside Services Supervisor
Bears Best – Atlanta
Suwanee
06.2008 - 06.2013
- Fostered personal relationships with guests to create positive and memorable experiences, enhancing guest loyalty
- Enhanced customer service by directing visitors to requested locations, events, and landmarks, contributing to overall guest satisfaction
- Provided comprehensive facility information, including points of interest, rules, policies, and promotional events, to enrich visitor experience
- Recruited, hired, and trained all staff members, offering direct supervision, ongoing professional development, and continuing education
- Defined overall vision and delivered effective team leadership
Investigator/Criminal Investigation Division
US Army 101st Airborne Division
Ft. Campbell
10.1991 - 10.1995
- Conducted thorough investigations for Judge Advocate General, facilitating trials for military personnel facing courts-martial and disciplinary actions
- Investigated security incidents, including domestic violence, assault, and theft, on military bases involving active service members, enhancing safety and compliance
- Collected and analyzed evidence, processed crime scenes, and conducted interviews with witnesses and suspects
- Coordinated undercover operations with US Army Drug Suppression Team (DST), targeting drug-related offenses and contributing to operational success
Education
Bachelor of Science - Criminal Justice
East Carolina University
Greenville05-1991
Skills
- Market Strategy Development
- Lead Conversion
- Customer service
- Sales Forecasting
- Partnership Development
- CRM Systems
- Customer relationship management
Accomplishments
2-Time ClubCorp Club 100 Invitee
Timeline
Membership Director
Polo Golf & Country Club/ClubCorp
02.2026 - 10.2021
Sales Manager
North Atlanta Golf Carts
10.2021 - 05.2026
Membership Sales
Northwood Country Club/ClubCorp
06.2013 - 02.2026
Caddie/Caddie Master/Outside Services Supervisor
Bears Best – Atlanta
06.2008 - 06.2013
Investigator/Criminal Investigation Division
US Army 101st Airborne Division
10.1991 - 10.1995
Bachelor of Science - Criminal Justice
East Carolina University