Rob Stewart
Trussville
Overview
25
25
years of professional experience
Work History
Owner/ Manager
RS Remodeling
05.2020 - 03.2023
- Managed day-to-day business operations including sales, estimating, quoting, scheduling and quality control .
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by sub contractors and that materials were delivered in a timely manner by vendors.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Product Support Marketing Specialist
Thompson Tractor Company
08.2014 - 05.2020
- Developed, deployed and managed internal and external Product Support (e.g., new parts, used parts and service) the strategy and tactics for marketing and merchandising programs for all dealership divisions across three states which created four consecutive years of increasing customer leads
- Worked closely with Product Support Leadership and Chief Marketing Officer on developing marketing strategies that drove business results, including back-to-back years of record-breaking revenue in 2018 and 2019
- Created and executed marketing campaigns for Product Support in relevant business segments and media channels including social, print and broadcast media (television and radio)
- Facilitated the development and execution of the annual Product Support marketing plan
Inside Sales Representative
Thompson Tractor Company
04.2011 - 08.2014
- Supported company growth targets through outbound calling and exceeded sales targets each year
- Established and maintained strong relationships with assigned customers, and company parts and service Sales Reps
- Developed a thorough knowledge of the Caterpillar parts system and Thompson machine repair process to provide quality product support for my assigned customers
Credit Representative
Thompson Tractor Company
06.2009 - 04.2011
- Analyzed the company’s aged trial balance and created solutions to minimize assigned customer’s past due balances
- Managed all special financing programs for the Cat Commercial Account for the company and claimed all subsidy payments
- Analyzed current and potential customer credit reports
- Helped supervise the team of credit reps that holds the company’s lowest annual past dues
Finance Representative
Thompson Tractor Company
11.2005 - 06.2009
- Maintained close relationships with company sales management, sales reps and Cat Financial reps to coordinate all new/used equipment financing
- Assisted sales reps to find the most efficient ways to configure deals to take advantage of allotted Cat subsidy dollars
Shipping Clerk
Thompson Tractor Company
02.2004 - 11.2005
- Fulfill company and customer parts orders in a timely manner
- Maintain accurate inventory numbers
- Became hydraulic hose specialist and managed hydraulic hose shop
Office Manager
Iron Mountain Construction, LLC
06.1998 - 10.2004
- Manage daily office operations including all accounting operations
- Calculate all employee time for payroll and union due/ pension payments
- Coordinate with various union local offices to obtain labor rates for company quotes and bids
Education
Bachelor of Science - Business Management
University of Alabama At Birmingham
Birmingham, AL05-2004
Skills
- Relationship building
- Verbal and written communication
- Project management
- Team oversight
- Operations management
Timeline
Owner/ Manager
RS Remodeling
05.2020 - 03.2023
Product Support Marketing Specialist
Thompson Tractor Company
08.2014 - 05.2020
Inside Sales Representative
Thompson Tractor Company
04.2011 - 08.2014
Credit Representative
Thompson Tractor Company
06.2009 - 04.2011
Finance Representative
Thompson Tractor Company
11.2005 - 06.2009
Shipping Clerk
Thompson Tractor Company
02.2004 - 11.2005
Office Manager
Iron Mountain Construction, LLC
06.1998 - 10.2004
Bachelor of Science - Business Management
University of Alabama At Birmingham
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