Edward Basham
5860 East Shirley Ln,AL
Summary
Accomplished business leader with a proven track record at AVERITT EXPRESS and Basham Cabinets and Countertops LLC, enhancing customer satisfaction and fostering strong client relationships. Expert in operations management and adept in verbal communication, I significantly improved business processes and team performance. My strategic approach to project management and commitment to excellence drive sustained business growth.
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Owner/ Manager
Cabinet Renovations LLC
07.2017 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
City Delivery Driver, Class A
AVERITT EXPRESS,
01.2011 - 04.2017
- Maintained a safe driving record through consistent adherence to traffic regulations and company policies for the entire fleet.
- Coordinated closely with fellow drivers to share best practices for route optimization and problem-solving during unexpected situations such as detours or delays.
- Maintained high levels of professionalism while interacting with customers from diverse backgrounds at each delivery point throughout my shift hours.
- Trained new delivery drivers on company procedures, safety guidelines, and efficient route planning techniques for smoother operations.
- Achieved a perfect attendance record, showcasing commitment to the company and reliability in my role as a City Delivery Driver.
- Demonstrated adaptability by taking on additional responsibilities when required; assisted in warehouse operations during peak periods as needed.
- Assisted with loading and unloading cargo as needed, ensuring proper handling of fragile items to prevent damage during transit.
Owner / Manager
Basham Cabinets and Countertops LLC
01.1993 - 12.2009
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
Education
High School Diploma -
Louisburg High
Louisburg, NC05-1982
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
Certification
Certified in Chorion and Gibraltar solid surface materials.
Timeline
Owner/ Manager
Cabinet Renovations LLC
07.2017 - Current
City Delivery Driver, Class A
AVERITT EXPRESS,
01.2011 - 04.2017
Owner / Manager
Basham Cabinets and Countertops LLC
01.1993 - 12.2009
Certified in Chorion and Gibraltar solid surface materials.
High School Diploma -
Louisburg High
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