Robb Kuper
Creighton,NE
Summary
Accomplished Parts Manager with 20+ years of expertise in inventory management, customer service, and staff training. Improve customer satisfaction with having to correct parts on hand when they come into the store. Knowledge of John Deere equipment and Short Line equipment from old to new. Greeting and helping the customer when they come into the store for help. Answering the phone in a timely manner and be respectful to the customer as you talk to them and learn about their problem or direct them to someone else they need to talk to about an issue. Getting along with all employees on the store and greet them and have conversations with them. Solve problems that the department is having or a customer is having or the store is having. Be open to new changes and new challenges and promote the store and the departments within the store. be helpful, kind, courteous and have a positive attitude about what you do.
Overview
25
25
years of professional experience
Work History
Parts Manager
AKRS EQUIPMENT
Plainview, NE
07.2013 - Current
- Managed inventory levels to ensure timely availability of parts and equipment.
- Streamlined ordering processes, reducing lead times and enhancing procurement efficiency.
- Led a team in optimizing warehouse layout for improved accessibility and workflow.
- Developed training programs for staff on inventory management systems and safety protocols.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Ordered parts for customers, repair shops and service department for use in shop and John Deere equipment.
Parts Manager
Landmark Implement
Minden, NE
06.2001 - 07.2013
- Managed inventory levels to ensure timely availability of parts and equipment.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Ordered parts for customers, repair shops, and service departments for use in John Deere equipment.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Established effective communication channels with other departments to streamline processes and improve interdepartmental collaboration.
- Maintained up-to-date knowledge on industry trends and advancements in technology to continuously improve operations within the department.
- Coordinated with service department to ensure seamless availability of parts, improving overall service turnaround times.
- Implemented barcode system for tracking parts from receipt to issuance, substantially decreasing inventory discrepancies.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
Education
No Degree - ROTC AND GENERAL STUDIES
University of Nebraska, Lincoln
Lincoln, Nebraska, NEHigh School Diploma -
Wood High School
Wood, SD05-1987
Skills
- Invoice processing
- Customer service
- Inventory management
- Ordering parts
- Improving customer satisfaction
- Inventory auditing
- Returns processing
- Forklift operation
- Customer relations
- Coordinating paperwork
- Staff training
- Sales promotion
- Parts documentation
Timeline
Parts Manager
AKRS EQUIPMENT
07.2013 - Current
Parts Manager
Landmark Implement
06.2001 - 07.2013
No Degree - ROTC AND GENERAL STUDIES
University of Nebraska, Lincoln
High School Diploma -
Wood High School