Robbie Abbasi
Riverside,CA
Summary
Seasoned automotive sales professional with 18 years of industry experience spanning auction operations, wholesale sourcing, private brokerage transactions, and high-performance retail sales. Retail-driven specialist with a comprehensive understanding of vehicle valuation, market positioning, and profit strategy developed through hands-on acquisition experience. Known for disciplined follow-up, strategic negotiation, and the ability to structure profitable retail transactions while delivering a premium customer experience from initial consultation to delivery.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales & Leasing Consultant
Fletcher Jones Mercedes-Benz of Ontario
2025.06 - Current
- CDelivered a premium, brand-aligned client experience while consistently structuring profitable retail and lease transactions across new and pre-owned Mercedes-Benz inventory.
- Leveraged deep product knowledge and competitive market analysis to confidently position high-line models, performance variants, and custom-ordered vehicles.
- Structured complex lease and finance agreements, balancing client payment goals with front-end gross, reserve opportunities, and product penetration.
- Developed long-term client relationships through disciplined follow-up, lease portfolio management, and proactive equity outreach, generating repeat and referral business.
- Collaborated cross-functionally with management, finance, and service teams to ensure seamless transaction execution from initial consultation through vehicle delivery and post-sale retention and strong CSI.
Sales & Leasing Consultant
Spreen Subaru
2025.04 - 2025.06
- Temporary transition as previous owner was bought out.
Internet Sales Consultant
Subaru of San Bernardino
2025.01 - 2025.04
- Managed high-volume inbound internet leads, maintaining rapid response times and converting digital inquiries into showroom appointments and closed retail transactions.
- Structured competitive lease and finance proposals tailored to client needs, balancing payment objectives with front-end gross and back-end product opportunities.
- Conducted virtual walk-arounds, remote deal negotiations, and out-of-state transactions, expanding market reach beyond local showroom traffic.
- Maintained disciplined CRM follow-up processes, generating repeat and referral business while consistently achieving strong appointment-to-show ratios of 30% and closing shown-appointment ratios at 55-65%.
- Collaborated with finance managers and desk managers to optimize deal structure, trade evaluations, and lease retention opportunities to maximize overall dealership profitability.
Sales Manager
Global Auto Store
2020.01 - 2025.01
- Curated car dealership concentrating on selective inventory and individualized private appointments.
- Primarily online sales exceeding sales targets averaging 15-20 transactions per month throughout COVID recessions.
- Wholesaling to retail distributors and consigning vehicles.
- Structured deals to contract out to Financiers.
- Private sales to general and VIP clients.
- Auction acquisition.
Director of Internet Sales and Marketing
Freeway Auto Center
2014.08 - 2019.08
- Supervised inventory operations for over 200 cars, managing transitions from auction acquisition to recon.
- Managed dealership's website back-end channels and online presence.
- Engaged with local and online advertisers to secure competitive subscriptions for inventory promotion.
- Evaluated market trends in conjunction with dealership back-end data analytics to refine vehicle and customer acquisition strategies.
- Handled online customer inquiries and leads while upholding a steady 5-star CSI on multiple review sites.
- Captured inventory images and uploaded marketing materials.
- Supervised and administered internet department consisting of 10 employees.
Director of Sales and Marketing
Vanquish Marketing Group
2013.08 - 2014.08
- Directed and preserved management of 15 high-profile customer accounts spanning multiple consumer products.
- Configured decorative booths for trade shows spanning Southern California, featuring Costco and Sam's Club.
- Oversaw and guided sales forces allocated to designated products and trade shows.
- Promoted, demonstrated, and sold respective consumer products, surpassing sales quota by an average of 10-20% monthly across diverse consumer lines.
- Capacity to rapidly adjust to any product's mastery and script.
Paralegal/Legal Assistant
Law Offices of Evelyn Abbasi
2019.11 - 2021.03
- Interviewed and prepared intake sheets for clients.
- Managed 10 accounts and client records, observing confidentiality and extreme discretion while using CLIO software.
- Utilized Google calendar to coordinate meetings with various legal stakeholders such as attorney and clients to progress legal proceedings of organization.
- Drafted highly researched and articulate legal documents such as pleadings, contracts and briefs.
- Prepared for trials, conducting legal research with LexusNexus and WestLaw research software.
- Scheduled appointments, court appearances and depositions.
- Filed court documents and legal pleadings with court clerk on behalf of attorney in accordance with both state and federal procedure.
- Completed electronic filings, initiated billing statements and managed firm administrative matters.
- Prepared case summaries for mediation conferences.
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
Regulatory Compliance Analyst
San Manuel Band Of Mission Indians
2022.03 - 2023.04
- Received, researched and resolved stakeholder inquiries.
- Reviewed over 50 policies and daily metrics to assess compliance with various federal agencies and regulations.
- Interpreted regulatory rules changes and communicated with others through corporate policies and procedures.
- Provided pre-, ongoing, and post-inspection follow-up assistance to governmental inspectors.
- Prepared and submitted regulatory file applications and supporting documentation.
- Implemented regulatory guidance procedures for Gaming Operations.
- Wrote and updated over 20 standard operating procedures, work instructions or policies.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Created plans and communicated deadlines to complete projects on time.
- Identified issues, analyzed information and provided solutions to problems.
Compliance Officer and Project Manager
Servpro South El Monte
2023.05 - 2025.01
- Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.
- Managed practical action plans to respond to audit discoveries and compliance violations.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Monitored and assessed compliance risks associated with operational processes and procedures.
Supervising Consultant
UCLA College Library Of Computing Commons
2012.03 - 2014.07
- Improved performance, hiring practices and management systems to facilitate success of client's organization by analyzing problematic areas to provide recommendations and solutions.
- Performed oversight of over 200 personal laptop and electronic rentals within UCLA network of 12 libraries and its students, assisting UCLA staff and its faculty in preparing classrooms that required special instructional programs.
- Maximized performance by monitoring daily activities and mentoring team members and subordinates.
Customer Service Representative
ASUCLA-UCLA Store
2010.08 - 2012.02
- Provided primary customer support to over 1,000 internal and external customers daily and maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies and helped customers complete purchases, locate items and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Education
J.D. - Law
University of La Verne College of Law
Ontario, CA2019-05
Bachelor of Arts - Political Science
University of California Los Angeles
Los Angeles, CA2014-06
Skills
- Microsoft Office Suite - Word, Excel, Powerpoint, Outlook, Teams
- Marketing Apps, NextUp, CRMs, Trade-in & Inventory Management Programs, iPacket, and Dealer Back-end Software/Apps
- Protecting and Handling Confidential Information
- Car Math: Financing, Leasing, Sales, and Monthly Brand Rebates/Incentives
- Product Mastery and Executive Support
- Excellent oral and written communication, including presentation skills and Customer Satisfaction
- Internet Sales Management & Marketing
- Strong Negotiation and Closing Skills
- Customer and Executive Follow-up
- Lead generation, Resident retention, Cold calling and Referral generation
- Office organization and Sales presentations
Certification
- CA Class-C License
- CA DMV Sales License
- Certified in Defensive Driving
- Certified in Handling Confidential Customer Information
- Mercedes-Benz Certified
Languages
English
Native or Bilingual
Arabic
Full Professional
Timeline
Sales & Leasing Consultant
Fletcher Jones Mercedes-Benz of Ontario
2025.06 - Current
Sales & Leasing Consultant
Spreen Subaru
2025.04 - 2025.06
Internet Sales Consultant
Subaru of San Bernardino
2025.01 - 2025.04
Compliance Officer and Project Manager
Servpro South El Monte
2023.05 - 2025.01
Regulatory Compliance Analyst
San Manuel Band Of Mission Indians
2022.03 - 2023.04
Sales Manager
Global Auto Store
2020.01 - 2025.01
Paralegal/Legal Assistant
Law Offices of Evelyn Abbasi
2019.11 - 2021.03
Director of Internet Sales and Marketing
Freeway Auto Center
2014.08 - 2019.08
Director of Sales and Marketing
Vanquish Marketing Group
2013.08 - 2014.08
Supervising Consultant
UCLA College Library Of Computing Commons
2012.03 - 2014.07
Customer Service Representative
ASUCLA-UCLA Store
2010.08 - 2012.02
Bachelor of Arts - Political Science
University of California Los Angeles
J.D. - Law
University of La Verne College of Law