Sales professional with extensive experience at Walter's Mercedes-Benz of Riverside, excelling in automotive sales and leasing. Proven track record in deal negotiation and customer relationship management, delivering exceptional service that drives client loyalty. Bilingual in English and Spanish, adept at leveraging marketing promotions to enhance sales opportunities.
Overview
3
3
years of professional experience
Work History
Sales & Leasing Consultant
Walter's Mercedes-Benz of Riverside
Riverside, CA
08.2022 - Current
Assist customers in identifying vehicle needs and matching them with in-stock or factory-ordered options.
Deliver high-level vehicle demonstrations and personalized customer experiences.
Negotiate deals and structure financing solutions to close sales efficiently.
Maintain post-sale follow-up to drive repeat business and client satisfaction.
Collaborated with finance department to finalize leasing agreements for clients.
Maintained up-to-date knowledge of automotive inventory and market trends.
Delivered exceptional customer service to enhance client satisfaction and loyalty.
Prospected for new sales and leasing customers via telephone, email and direct mail.
Showcased available vehicles via multiple social media platforms.
Sales Assistant
Walter's Mercedes-Benz of Riverside
Riverside, CA
12.2022 - 05.2023
Supported top-producing sales consultant with appointment setting, vehicle presentations, and closing assistance.
Assisted with sending credit applications.
Addressed customer inquiries and resolved issues promptly and professionally.
Supported marketing efforts by promoting new models and special offers to clients.
Assisted customers with vehicle selections and provided product information.
Lot Porter
Walter's Mercedes-Benz of Riverside
Riverside, CA
08.2022 - 12.2022
Managed vehicle inventory organization, filled gas tanks, cleaned sold vehicles, and staged cars for delivery.
Coordinated vehicle movements within the lot to optimize space.
Conducted routine inspections of vehicles for damage and maintenance needs.
Supported service department by delivering vehicles to technicians promptly.
Communicated effectively with sales staff about availability of certain models or colors.
IT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility KoreaIT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility Korea