Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
Generic

Robbie Baldwin

Killington,VT

Summary

Motivated hospitality professional with extensive hands on experience across hotel operations, food and beverage service, banquet coordination and guest service. Proven ability to lead teams, manage events and deliver high quality guest experience in fast paced environments. Developed strong organizational, leadership and problem solving skills through years of diverse roles in the hospitality industry. Adaptable, dependable and ready to contribute to a team driven environment to achieve operational excellence.

Overview

13
13
years of professional experience

Work History

Food and Beverage Supervisor

Killington Resort
Killington, VT
06.2022 - 09.2025
  • Supervised daily operations of food and beverage service, ensuring compliance with safety and hygiene standards.
  • Trained staff on customer service protocols and efficient workflow practices.
  • Coordinated inventory management, maintaining optimal stock levels for timely service delivery.
  • Assisted in scheduling staff shifts, optimizing coverage during peak service periods.
  • Managed large-scale events and catering orders, ensuring timely preparation, delivery, and setup to exceed client expectations.

Banquet Captain

Killington Resort
Killington, VT
09.2013 - 01.2026
  • Assisted in setup and breakdown of banquet events, ensuring timely execution of tasks.
  • Collaborated with kitchen staff to coordinate food service and timing for events.
  • Maintained cleanliness and organization of banquet areas during events.
  • Supported event managers in delivering high-quality guest experiences through attentive service.

Yurt Team Lead

Killington Ski Resort
Killington, VT
12.2024 - 01.2026
  • Oversaw daily operations to ensure efficiency and adherence to quality standards.
  • Assisted in recruiting, hiring and training of team members.
  • Operated point-of-sale system accurately, processing transactions and managing cash flow efficiently.

Audio and Visual Banquet Captain

Killington Resort
Killington, VT
06.2018 - 06.2025
  • Maintained and organized AV equipment (projectors, microphones, etc.) for events.
  • Executed and operated AV setup and breakdown, ensuring adherence to venue standards and client specifications.

Tubing Park Team Lead

Killington Resort
Killington, VT
12.2012 - 05.2013
  • Operated ski lift machinery, ensuring safe and efficient transport of guests.
  • Contributed to a positive work culture by actively participating in team meetings, sharing feedback, and offering suggestions for improvement.
  • Trained new staff on operational protocols and safety measures to ensure compliance.

Education

Bachelor of Science - Hospitality And Tourism Management

Green Mountain College
Killington, VT
06-2015

Skills

  • Guest relations
  • Staff leadership
  • Problem-solving
  • Attention to detail
  • Organizational skills

Volunteer Work

Surfrider Foundation

  • Assisted families in need after Hurricane Sandy devastated their homes.
  • Hands on clean up with a well organized team.

Table of Hope

  • Assisted a team to organize and hand out bagged groceries to people in need of food.

Timeline

Yurt Team Lead

Killington Ski Resort
12.2024 - 01.2026

Food and Beverage Supervisor

Killington Resort
06.2022 - 09.2025

Audio and Visual Banquet Captain

Killington Resort
06.2018 - 06.2025

Banquet Captain

Killington Resort
09.2013 - 01.2026

Tubing Park Team Lead

Killington Resort
12.2012 - 05.2013

Bachelor of Science - Hospitality And Tourism Management

Green Mountain College