Robbie D. Rosalez
Vest Residential
Hockley
1
Language
34
years of professional experience
Leasing Consultant with apartment leasing and resident-service experience across high-volume communities. Handles apartment tours, lease preparation, renewals, and rental rate updates while keeping vacancy, notices, and floorplan details current. Uses Yardi, OneSite, and BlueMoon to support accurate administrative forms, reports, and daily property operations.
Work History
Leasing Consultant.
5 Years 10 Months- Assisted clients in viewing apartments and completing lease agreements. Supported prospective tenants by showcasing available properties and facilitating lease preparation. Guided individuals through apartment tours and lease documentation.
- Meet and greet prospective residents and vendors
- Current knowledge of apartment specifications,vacancies,notices and rental rates
- Prepare and submit all administrative forms,files and reports
- Assist the Assistant and Property Managers with daily,weekly and monthly invoices and any other duties they may have in need
- Bluemoon & Yardi, Onesite experience
- Oct 2020-Current
- Guided prospective tenants through property tours, showcasing amenities and community features.
- Managed lease agreements, ensuring compliance with company policies and local regulations.
- Developed strong relationships with residents to enhance community satisfaction and retention.
- Collaborated with marketing team to implement strategies for attracting new renters.
- Analyzed market trends to position properties competitively within the local rental market.
- Led resident events to foster community engagement and promote a positive living environment.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Verified tenant incomes and other information before accepting lease applications.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Responded to requests and scheduled appointments for property showings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Greeted clients, showed apartments, and prepared leases.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Collected rent and tracked resident payments and information in computer system.
- Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
- Enhanced community atmosphere by planning and executing engaging resident events.
- Collaborated with team members to consistently provide a seamless leasing experience for all clients.
- Developed strong relationships with local businesses, creating partnerships that benefited both parties.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Improved online property listings with high-quality photos and detailed descriptions, attracting more prospective tenants.
- Conducted property tours for potential tenants, showcasing amenities to increase leasing interest.
Leasing Consultant
3 Years 9 Months- Bluemoon, Yardi, Onesite & marketing experience
- Showing apartments and preparing leases
- Meet and greet prospective residents and vendors
- Current knowledge of apartment specifications, vacancies, notices rental rates, renewals and price overrides
- Prepare and submit all administrative forms, files and reports
- Assist the Assistant and Property Managers with daily, weekly and monthly invoices and any other duties they may have in need
- Local online marketing Facebook, Yelp, Craiglist
- Other Door King, Relate 24/7,Irio,Yield Star
- Make ready , Walk move-ins
- Leasing Consultant. Property Sold New Company
- Jan 2017- Oct 2020
General Manager
12 Years 1 Month- In charge of hiring and training new associates, and maintaining low food and labor costs
- Assisted in maintaining and increasing restaurant operating profit
- Responsibilities include managing front and back of the house, inventory, cash handling procedures, and cleanliness in the workplace
- Inventory, Projection, Labor &Sales Forecasting and P&L
- New store openings, training store for new management, test store for new menu items, catering truck sales and local store marketing
- Willowbrook
- Feb 2002 to Mar 2014
Unit Manager
1 Year- Turned over staff and reconstructed store atmosphere to enhance customer experience
- Hired chef to upgrade menu with upscale concept, improving guest satisfaction
- Hired and trained new associates while managing food and labor costs effectively.
- Increased weekly sales by 4% by improving the restaurant's atmosphere
- Inventory, Projection, Labor &Sales Forecasting and P&L
- Jan 2001 to Jan 2002
Multi-Unit Manager
3 Years 6 Months- Managed single unit for 5 months, then expanded responsibility to oversee 2 additional locations
- Managed single unit for 5 months before given the opportunity to manage 2 more locations
- Led team of 7 unit managers, ensuring operational consistency across multiple units
- June 1997 to Dec 2000
Kitchen Manager
4 Years 3 Months- Opened Willowbrook Mall location, establishing operational standards and customer experience
- Hired and trained over 40 associates, enhancing team capabilities and service delivery
- Developed and maintained food and labor systems, ensuring consistent quality and operational efficiency
- Cross-trained in front-of-the-house and bar operations
- Feb 1993 to May 1997
Education
Graduated from Waller High School
1 year
1 year
Skills
Bilingual communication
Lease administration
Resident leasing
Apartment showings
Vendor coordination
Administrative reporting
Invoice processing
Lease file management
Yardi
OneSite
Skills
Bilingual in English/Spanish
Timeline
Leasing Consultant.
Vest Residential
10.2020 - 08.2026Read More
Leasing Consultant
Kingston Villas
01.2017 - 10.2020Read More
General Manager
Fuddruckers
02.2002 - 03.2014Read More
Unit Manager
Moe's Grill and Bar/Foodbrand
01.2001 - 01.2002Read More
Multi-Unit Manager
Quizno's Subs
06.1997 - 12.2000Read More
Kitchen Manager
Spaghetti Warehouse Italian Grill
02.1993 - 05.1997Read More
University of Houston
Read More
Tomball College
Read More
Waller High School
Read More