Robby Chavez
Austin,TX
Summary
Dedicated and results-driven professional with a proven track record in the hospitality industry. Seeking a challenging position where my leadership skills, commitment to excellence, and proficiency in managing restaurant operations can contribute to the success of a dynamic team. Eager to leverage my experience in customer service, team development, and strategic planning to enhance the overall efficiency and profitability of an organization.
Overview
9
9
years of professional experience
Work History
General Manager
Haymaker
03.2024 - Current
- Led daily operations, ensuring alignment with business objectives and operational standards.
- Developed and implemented strategic initiatives to enhance customer satisfaction and service quality.
- Oversaw budget management, optimizing resource allocation and reducing costs through efficient planning.
- Mentored and trained departmental managers, fostering leadership skills and performance improvement across teams.
Assistant General Manger
Champions Sports Bar
09.2022 - 01.2024
- -Perform and approve hiring of F&B personnel.
- -Implement, communicate, and enforce team standards and expectations.
- -Oversee outlet leaders in the development, promotion, and execution of menus, dishes, drinks, and recipes.
- -Ensure food, liquor, wine, and other beverage costs are in line with budget.
- -Assist with weekly forecast planning.
- -Develop and maintain a 90-day marketing plan to drive sales.
- Execute leadership tasks such as ordering, training, scheduling, payroll, etc.
Assistant General Manager of Outlets
Delaware North
01.2020 - 01.2022
- -Assist General Manager in setting short- and long-term departmental goals.
- -Engage in financial goals, including budget planning, P&L management, and projections.
- -Review financial reports and develop action plans.
- -Collaborate with culinary leadership to drive menu development.
- -Identify opportunities for continual improvement.
- -Hire, train, and develop the team.
- -Conduct regularly scheduled meetings to ensure open communication.
- -Build and maintain strong relationships with clients, guests, subcontractors, and team members.
- -Maintain compliance with state, federal, and business guidelines.
General Manger
Edwin’s Sports Bar/ Waller Creek Pub House
01.2017 - 01.2020
- -Oversee all restaurant, bar, kitchen operations, and staff.
- -Ensure guest satisfaction and flawless quality.
- -Enforce compliance with processes and procedures.
- -Manage an efficient, profitable, and guest-first environment.
- -Execute leadership tasks such as ordering, training, scheduling, payroll, etc.
Education
Bachelors - Science
UTEP
01-2010
Skills
- Customer Service
- Self-Motivated
- Excellent Communication Skills
- Dedicated, Responsible, and Dependable
- Proficient Leader and Trainer
- Proficient in Microsoft Office
Timeline
General Manager
Haymaker
03.2024 - Current
Assistant General Manger
Champions Sports Bar
09.2022 - 01.2024
Assistant General Manager of Outlets
Delaware North
01.2020 - 01.2022
General Manger
Edwin’s Sports Bar/ Waller Creek Pub House
01.2017 - 01.2020
Bachelors - Science
UTEP