Robby Porter
LA MIRADA,California
Summary
A driven and versatile individual seeking to apply leadership, problem-solving, and hands-on experience in a challenging internship. I bring a strong background in retail management, customer service, and operational efficiency, combined with a proven ability to adapt to new environments and deliver high-quality results. Eager to contribute to innovative solutions and learn in a dynamic, fast-paced setting.
Overview
1
1
year of professional experience
Work History
Sales Professional & Flooring Removal Specialist
Gales Carpet One
06.2024 - 08.2024
- Provided expert advice to customers in a retail environment, guiding them through the selection of flooring products and services tailored to their needs
- Managed all stages of the sales process, from customer inquiries to order fulfillment, contributing to increased sales and positive client feedback
- Carried out flooring removal in commercial and residential spaces, adhering to industry best practices and safety standards
- Worked closely with a team to deliver high-quality results on time and within budget, demonstrating strong organizational and time-management skills
Pro Shop Manager
Riverton Country Club
06.2023 - 08.2023
- Oversaw daily operations, including inventory management, customer relations, and staff supervision, enhancing operational efficiency and customer satisfaction
- Trained and led a team of employees, fostering a collaborative environment and ensuring consistent, high-level service
- Implemented effective inventory control strategies, optimizing product availability while maintaining profitability
- Handled customer inquiries and provided personalized recommendations for golf equipment and services, enhancing the overall client experience
Education
Bachelor of Science - Finance Major (In Progress)
Biola University
La Mirada, CA01.2027
Cody High School
Cody, WY01.2023
Skills
- Leadership & Team Collaboration
- Project Management & Execution
- Customer Service & Client Relations
- Inventory Management & Retail Operations
- Sales Strategy & Process Improvement
- Adaptability & Problem Solving
- Safety Compliance & Best Practices
Accomplishments
- Successfully managed a pro shop, increasing sales and customer engagement during peak season.
- Achieved consistent customer satisfaction through personalized service and attention to detail in both retail and installation settings.
Timeline
Sales Professional & Flooring Removal Specialist
Gales Carpet One
06.2024 - 08.2024
Pro Shop Manager
Riverton Country Club
06.2023 - 08.2023
Bachelor of Science - Finance Major (In Progress)
Biola University
Cody High School
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