Robert A Schwartz
Friendswood,TX
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in optimizing systems and processes, increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
37
37
years of professional experience
Work History
Franchise Owner
Dog Training Elite of South Houston
01.2022 - Current
- Created marketing campaign, sold training packages, conducted training classes
- Developed strong relationships with clients, ensuring effective and timely delivery of services while managing expectations.
- Coordinated business contracts, banking processes and tax submissions with good organizational skills.
Owner/Operator
Pizza King of League CIty
12.2017 - 01.2023
- Managed day-to-day business operations.
- Delivered thousands of pizzas through out League City
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Managed financial aspects of business operations including budgeting, expense tracking, credit card processing, and tax filing.
Salon Owner/Operator
Great Clips For Hair
03.2007 - 11.2016
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Optimized scheduling procedures to maximize appointment efficiency while accommodating client needs and minimizing wait times.
Sales Tax Auditor - Contractor
State of Texas, Comptroller Department
10.2004 - 05.2010
- Analyzed financial data to identify potential cases of fraud or evasion, protecting state revenue sources from misuse or loss.
- Maintained detailed documentation of all audit findings and actions taken, ensuring accountability and transparency throughout the process.
- Increased sales tax compliance by conducting thorough audits and providing clear recommendations for improvement.
- Streamlined workflow processes within the auditing team, reducing time spent on administrative tasks and increasing focus on high-impact activities.
Senior Analyst - Asset Management
Dynegy Inc
05.1997 - 02.2002
- Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Created data models to support decision-making processes
Sales Tax Auditor - Employee
State of Texas, Comptroller Department
03.1988 - 05.1997
- Analyzed financial data to identify potential cases of fraud or evasion, protecting state revenue sources from misuse or loss.
- Maintained detailed documentation of all audit findings and actions taken, ensuring accountability and transparency throughout the process.
- Increased sales tax compliance by conducting thorough audits and providing clear recommendations for improvement.
- Streamlined workflow processes within the auditing team, reducing time spent on administrative tasks and increasing focus on high-impact activities.
Education
MBA - Business
University of Houston Clear Lake
Houston, Tx05-2001
Bachelor of Science - Accounting
Baylor University
Waco, TX12-1987
Skills
- Operations management
- System Optimization
- Verbal and written communication
- Customer relations
- Business management
- Organizational skills
Timeline
Franchise Owner
Dog Training Elite of South Houston
01.2022 - Current
Owner/Operator
Pizza King of League CIty
12.2017 - 01.2023
Salon Owner/Operator
Great Clips For Hair
03.2007 - 11.2016
Sales Tax Auditor - Contractor
State of Texas, Comptroller Department
10.2004 - 05.2010
Senior Analyst - Asset Management
Dynegy Inc
05.1997 - 02.2002
Sales Tax Auditor - Employee
State of Texas, Comptroller Department
03.1988 - 05.1997
MBA - Business
University of Houston Clear Lake
Bachelor of Science - Accounting
Baylor University
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