Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Abbott

Bangor,PA

Summary

Dependable Service Technician, dedicated team player and top performer consistently meeting project deadlines and budget goals. Knowledgeable about importance of quality work and preventive maintenance. Over 15 years of experience in residential and commercial plumbing and Electical.

Overview

32
32
years of professional experience

Work History

Logistics Manager

Nestec Inc
Pen Argyl, PA
04.2018 - Current
  • Directed shipping and receiving of wide range of products daily.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Coordinated dispatching of [Number] drivers to accomplish daily delivery requirements.
  • Managed monthly freight cost reporting processes.
  • Delivered substantial cost savings by securing discounts from third-party logistics services providers.

Installation Technician/Line Crew Foreman

Frontier Communications
Bangor , PA
06.2005 - 04.2018
  • Installed and configured new devices and system components.
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
  • Responded to service requests during and after business hours.
  • Read blueprints and schematics to correctly place equipment.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Coordinated installation of new users and relocations of existing users.
  • Worked closely with network administrators and server engineers to deliver quality service.

Plumber

Abbotts Plumbing. Heating And Electrical
Bangor, PA
01.1997 - 06.2005
  • Repaired plumbing systems, components and equipment.
  • Complied with state plumbing codes throughout duration of each project.
  • Appropriately fitted pipes by identifying dimensions, sizes and shapes needed to replace faulty pipes.
  • Installed valves, hangers, supports and flanges inside piping systems.
  • Measured, threaded and cut materials to correct angles.
  • Eliminated risks by correctly identifying potential safety hazards.
  • Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems, and backflow preventers.
  • Completed preventive maintenance on water heaters, toilets, urinals and plumbing fixtures through [Action] and [Action].
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
  • Cut openings in structures to accommodate pipes and pipe fittings with [Tool] and [Tool].
  • Inspected structures to avoid any obstruction and delays throughout project.
  • Prepared detailed records of all project tasks from start to finish.
  • Reviewed blueprints and project specifications to determine correct plumbing solutions.
  • Filled pipe systems with water and air to determine location of leaks.
  • Requisitioned tools and equipment to select type and size of pipes needed for projects.
  • Provided emergency services to install and repair toilets, water heaters, appliances and showers.
  • Used hand and power threaders to fit valves, couplings and assemblies to tanks and pumps.
  • Read blueprints to determine appropriate materials and procedures for each project.

Truck Driver /Salesman

Bulkmatic Transport Co.
Gary , IN
03.1994 - 11.2000
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Displayed products properly at customer sites and according to company specifications and policies.
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Stayed in open communication with existing customers to offer immediate access to new products.

Education

Electrical Equipment Installation And Repair

Northampton Community College
Bethlehem, PA
06.2008

High School Diploma -

Bangor Area High School
Bangor, PA
06.1992

Plumbing Technology

CIT
Easton PA
06.1992

Skills

  • Budget Preparation and Management
  • Web-Based Logistics Information Systems
  • Part Repairs and Replacement

Timeline

Logistics Manager

Nestec Inc
04.2018 - Current

Installation Technician/Line Crew Foreman

Frontier Communications
06.2005 - 04.2018

Plumber

Abbotts Plumbing. Heating And Electrical
01.1997 - 06.2005

Truck Driver /Salesman

Bulkmatic Transport Co.
03.1994 - 11.2000

Electrical Equipment Installation And Repair

Northampton Community College

High School Diploma -

Bangor Area High School

Plumbing Technology

CIT

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Robert Abbott