Proactive Security Manager with a strong focus on incident response and compliance adherence. Expertise in security operations, risk management, and staff training, ready to leverage skills to enhance organizational safety and operational efficiency.
Overview
37
37
years of professional experience
Work History
Security Manager
United Parcel Service, UPS
Richmond, VA
01.2018 - 04.2019
Oversaw daily security operations, ensuring safety and compliance across facilities, enhancing overall security posture.
Conducted risk assessments to identify and mitigate potential security vulnerabilities.
Responded promptly to security incidents, minimizing operational disruption and maintaining continuity across the organization.
Coordinated staff training programs on safety protocols and emergency preparedness, improving staff readiness for potential incidents.
Monitored surveillance systems to detect suspicious activities or security breaches.
Collaborated with law enforcement during investigations to enhance response efforts.
Security Manager
United Parcel Service, UPS
Richmond, Va
01.2010 - 01.2018
Developed and enforced security policies aligned with company standards.
Managed daily security operations to ensure safety and compliance.
Coordinated training programs for staff on safety and emergency procedures.
Responded promptly to security incidents, ensuring minimal disruption to operations.
Operations Manager
United Parcel Service, UPS
Roanoke, Va
01.2000 - 01.2010
Managed operations across Roanoke, Richmond, Newport News, and Lively, coordinating logistics to ensure seamless service delivery.
Directed a workforce of 350 employees in Richmond for day and night operations.
Oversaw staff scheduling and workload distribution, optimizing resource allocation to meet operational needs.
Streamlined daily operations to ensure efficient package delivery processes.
Supervised day-to-day employee workflow, ensuring adherence to productivity benchmarks and quality standards.
Coordinated training programs for new hires and ongoing staff development.
Operations Supervisor
United Parcel Service, UPS
Richmond, Va
09.1991 - 01.2000
Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
Supervised daily operations to ensure efficient package processing and delivery.
Managed approximately 75 employees on a daily basis.
Coordinated workflow between teams to optimize resource allocation and performance.
Trained and mentored staff on best practices and safety protocols.
Resolved operational issues quickly to minimize disruption and maintain service levels.
Package Car Driver
United Parcel Service, UPS
Richmond, Va
01.1987 - 09.1991
Delivered packages efficiently across designated routes.
Part time employee
United Parcel Service, UPS
Richmond, VA
09.1982 - 03.1987
Collaborated with team members to meet daily shipment goals effectively.
Sorted packages by size and destination for streamlined processing.
Loaded and unloaded packages from delivery trucks efficiently.
Education
Business
VCU
Richmond VA
Skills
Risk management
Incident response
Emergency preparedness
Operations oversight
Conflict resolution strategies
Team collaboration
Activities
Appointed to Council in 2023.
Elected to Council in 2024 and became Speaker.
Congressional Awareness Representative for UPS for VA for 9 years. I was the contact person arranging congressional visits in VA for our facilities.