Robert Amey

Germantown,WI

Summary

Achieved significant improvements in CNC program efficiency at General Plastics, optimizing tool paths to reduce cycle times. Demonstrated exceptional customer service and hand-tool proficiency as a Premise Technician at AT&T, exceeding monthly performance targets. Skilled in fiber optic splicing and team management, consistently enhancing productivity and customer satisfaction.

Overview

years of professional experience

Work History

AT&T

Premise Technician

01.2014 - Current

Job overview

Provided exceptional customer experiences while installing or repairing services in both residential and commercial settings.
Maximized team productivity through collaboration with colleagues on complex installation or repair projects.
Contributed to company growth by consistently meeting or exceeding monthly performance targets for installations and repairs.
Educated customers on how to use Type service.

General Plastics

CNC Programmer/Operator

08.2010 - 01.2014

Job overview

Improved CNC program efficiency by optimizing tool paths and reducing cycle times.
Provided technical support for shop floor personnel, assisting with setup procedures and addressing any issues related to CNC programs.
Increased machine uptime by troubleshooting and resolving programming errors promptly.
Maintained organized library of CNC programs, ensuring version control and easy access for all team members involved in the production process.

Education

Bryant And Stratton College,
Milwaukee, WI

from Information Technology

Skills

Fiber Optic Splicing
Hand-tool proficiency

Customer service experience
Management experience

Timeline