Robert Augustino III
Niagara Falls,NY
Summary
Proven track record in enhancing customer satisfaction and streamlining inventory processes, notably at Skechers. Expert in supply management and adept at fostering positive customer experiences, demonstrated through effective problem-solving and team collaboration. Achieved significant improvements in operational efficiency and customer service standards.
Overview
2
2
years of professional experience
Work History
Salesperson
Skechers
03.2024 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Stayed current on company offerings and industry trends.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Issued receipts and processed refunds, credits, or exchanges.
Restaurant Wait Staff/Busser
Rainforest Cafe Niagara Falls
03.2023 - 11.2023
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked well in diverse team settings by partnering with others to complete tasks.
Restaurant Busser
Apple Granny
05.2022 - 09.2022
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
High School Diploma -
Niagara Falls High School
Niagara Falls, NY06.2022
Skills
- Inventory Management
- Groundskeeping
- Supply Management
- Cleaning techniques
- Lawn Care
Timeline
Salesperson
Skechers
03.2024 - Current
Restaurant Wait Staff/Busser
Rainforest Cafe Niagara Falls
03.2023 - 11.2023
Restaurant Busser
Apple Granny
05.2022 - 09.2022
High School Diploma -
Niagara Falls High School
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