Robert Auser

San Jose,CA

Summary

Reliable and customer-focused professional with 24 years of experience in time-sensitive, service-oriented roles. Proven ability to thrive in fast-paced, physically demanding environments while ensuring safety, punctuality, and high-quality customer interactions. Seeking a hands-on role that leverages strong communication and problem-solving skills, with the ability to work both independently and collaboratively.

Overview

years of professional experience

Certification

Work History

Flight Attendant

American Airlines

07.2001 - 06.2025

Delivered exceptional customer service on each flight with professionalism and empathy
Ensured compliance with FAA safety regulations and emergency protocols
Conducted thorough pre-flight checks and contributed to timely flight operations
Resolved customer concerns quickly in dynamic, high-pressure environments
Adapted to frequently changing routes and schedules with reliability and flexibility

Wait Staff

Fast Eddy’s

06.2003 - 06.2004

Provided friendly, efficient service in a high-volume dining environment
Maintained cleanliness and compliance with food safety standards
Coordinated with kitchen staff to ensure timely and accurate orders
Resolved guest concerns effectively to ensure satisfaction
Demonstrated adaptability by adjusting to varying roles and shifts

Education

High School Diploma -

Orland High School

Orland, CA

06-1990

Skills

Excellent customer service and communication skills
Effective planning and navigation skills to improve daily efficiency and productivity
High physical stamina and attention to detail

Capable of working independently in indoor/outdoor settings
Up to date on workplace procedures, safety standards, and operations