Robert Avison
Little Silver,NJ
Summary
Dynamic Automotive General Manager with thirty years of expertise in Variable and Fixed Operations. Proven track record in team building, process improvement, and forecasting to enhance profitability and sales. Recognized for excellence in operations and customer care, with a strong focus on KPI development, expense control, and customer retention. Committed to developing high-performing teams in competitive environments to achieve strategic business goals.
Overview
18
18
years of professional experience
Work History
General Manager
Circle Auto Group, Inc.
Shrewsbury, NJ
01.2024 - Current
- Primary decision-maker for all operations related to Hyundai, Chevrolet, and Isuzu Commercial Trucks.
- Managed staffing, policy development, process improvement and operations for Variable and Fixed Operations Departments.
- Recognized among top 3 performers for Hyundai in market.
- Developed strategic monthly reports to monitor financial performance, and identified areas for improvement in cost savings and revenue generation.
General Manager
Downs Ford
Toms River, NJ
08.2020 - 12.2023
- Designed operational strategies to enhance efficiency.
- Optimized processes to boost customer satisfaction.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Oversaw and took full responsibility for daily business functions, encompassing budgeting, staffing, and scheduling.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Sold on May 1, 2023, and corporate dissolution was completed on December 31, 2023.
General Manager
Ramsey INFINITI & Nissan
Ramsey, NJ
01.2019 - 07.2020
- Ranked as the top dealer for Nissan and INFINITI in the region.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Conducted regular meetings with senior management team to review progress against established objectives.
General Manager
INFINITI of Coral Gables
Coral Gables, FL
07.2017 - 12.2019
- Launched new location, achieving sales of 1,300 vehicles within the first year.
- Formed a strong F&I team reaching average sales of 2 products and $1,600 PVR.
- Assembled high-achieving Fixed Operations Team delivering over $500,000 monthly in sales gross profit.
- Ranked among the nation's best performers in ISSI and ICSI.
- Ranked within the top 10 INFINITI dealers nationwide.
Director of Fixed Operations
THE COLLECTION
Coral Gables, FL
05.2014 - 07.2017
- Oversaw daily operations, including scheduling, staff management, budgeting, and forecasting in the Fixed Operations Department.
- Coached, mentored, and trained staff members on best practices within the Fixed Operations Department.
- Analyzed financial data and prepared reports summarizing departmental performance within the Fixed Operations Department.
- Maintained relationships with customers, vendors, and suppliers in support of fixed operations activities.
Director of Fixed Operations
Crystal Auto Mall
Greenbrook, NJ
03.2011 - 04.2014
- Supported managers, leaders and staff in achieving goals while ensuring compliance with guidelines and best practices.
- Evaluated employee performance regularly and provided feedback as needed within the Fixed Operations Department.
- Managed all operations, including marketing, forecasting and profit and loss analysis.
- Developed and deepened positive relationships with team members, customers and manufacturer representatives.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Director of Fixed Operations
Springfield Acura
Springfield, NJ
02.2007 - 03.2011
- Achieved the Acura Precision Team award and was promoted to General Manager.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Monitored progress by establishing plans, budgets and measuring results.
- Implemented successful business strategies to increase revenue and target new markets.
Education
High School Diploma -
RBC
Red Bank, NJ05-1991
Skills
- Dealership management
- Leadership and team building
- Employee engagement and mentoring
- Policy/program development
- Budgeting and cost control strategies
- Customer experiences
- Staff performance evaluations, training and development
References
Available Upon Request
Websites
Accomplishments
- Top 10 INFINITI dealer in US
- Acura Precision Team
- #1 Ford CPO retailer in NY market
Affiliations
- Board Member of A Need We Feed. A 503(c) charity proving meals to those in need.
Timeline
General Manager
Circle Auto Group, Inc.
01.2024 - Current
General Manager
Downs Ford
08.2020 - 12.2023
General Manager
Ramsey INFINITI & Nissan
01.2019 - 07.2020
General Manager
INFINITI of Coral Gables
07.2017 - 12.2019
Director of Fixed Operations
THE COLLECTION
05.2014 - 07.2017
Director of Fixed Operations
Crystal Auto Mall
03.2011 - 04.2014
Director of Fixed Operations
Springfield Acura
02.2007 - 03.2011
High School Diploma -
RBC
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