Robert Ayd
Saint Petersburg,FL
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Compassionate with proven track record and success in building strong relationships with patients and clients.
Overview
8
8
years of professional experience
Work History
Immunizing Pharmacy Technician
Publix
Saint Petersburg, Fl
10.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Safely administered a number of different vaccinations, providing education to customers on vaccines, dosage, indications, precautions, contraindications and potential side effects.
Customer Service Associate/Cashier
Publix
Saint Petersburg, Fl
03.2020 - 10.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Coordinated with different departments, to ensure that online orders from each department were prepared and available to customers at the front of the store in a timely manner
Kennel Attendant
Oakhurst Veterinary Hospital And Kennels
Seminole, FL
06.2016 - 02.2020
- Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
- Collaborated with veterinary professionals to administer medications or treatments as needed, ensuring optimal animal health outcomes.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
Education
Bachelor of Science - Biology
University of South Florida
Tampa, FL12.2024
Associate of Arts -
St. Petersburg College
Clearwater, FL12.2019
High School Diploma -
Largo High School
Largo, FL05.2015
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Answering customer questions
- Medication Dispensing
- Pharmacy Ethics
Timeline
Immunizing Pharmacy Technician
Publix
10.2021 - Current
Customer Service Associate/Cashier
Publix
03.2020 - 10.2021
Kennel Attendant
Oakhurst Veterinary Hospital And Kennels
06.2016 - 02.2020
Bachelor of Science - Biology
University of South Florida
Associate of Arts -
St. Petersburg College
High School Diploma -
Largo High School