Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
IT Technician
QualiTest
Joliet, IL
05.2021 - 04.2023
Worked at CCC daily task of monitoring DCE and imputing devices into ITA
Responded to support requests from end-users
Wrote change tickets for new power to be installed and replaced
Strong knowledge how CCC works
Monitored systems in operation and quickly troubleshot errors
Executed technology implementation projects with minimal downtimes and business disruptions
Data Center Technician
ICON Staffing Network
Texas
10.2019 - 10.2021
Moved and installed shelves, power strips, rails, servers, switches and other equipment.
Entered device locations and cable connections into database.
Identified and reported problem devices and replaced defective parts.
Recorded received products into database using asset tags information, product manufacturer, model and serial number.
Accepted tasks and documented status using ticketing system, time reports and email.
Conducted inventory control and reported stock or receiving discrepancies identified when comparing inventory records with physical items or received products and packing slip.
Education
BBA - Business Administration And Management
University of Saint Francis - Joliet Il
Joliet, IL
06.1998
Skills
Network layout
Work Orders finishing promptly
PDU programming
Device installation
Nerc certified
4 Years experience
Worked on 2 power upgrades
Ability to meet deadline, keep schedules
Device installation and entering into inventory
Team player part of team with daily meetings
Follow all companies polices and procedures, adhere to codes, regulations and standards