Robert Banuelos
El Paso,TX
Summary
I am a Communications student pursuing a career seeking an opportunity to gain hands-on experience. Outgoing and friendly with strong motivation for success. I am efficient in people skills and filled with passion and committed in whatever is needed for work as well as capable of leadership and getting the job done.
Overview
8
8
years of professional experience
Work History
Youth Care Worker
Southwest Key Programs
El Paso, TX
10.2022 - Current
- Developed and implemented individualized plans to meet the needs of youth in care.
- Provided crisis intervention services, including de-escalation techniques to ensure safety for all involved.
- Maintained accurate records of daily activities, progress notes, and incident reports.
- Participated in meetings with other staff members to discuss client progress, treatment plans, and goals.
- Collaborated with families, schools, mental health providers, probation officers and other stakeholders regarding youth's progress and wellbeing.
- Used job-related software to compose or prepare correspondence, case notes and technical reports
- Reviewed and analyzed violent crime reports to identify crime trends.
Fresh Food Associate
Walmart
El Paso, TX
06.2019 - Current
- Prepared food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Exceeded customer satisfaction by finding creative solutions to problems.
Retail Sales Outfitter
Cabela's
El Paso, TX
05.2018 - 06.2019
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Initiated friendly conversation with customers to determine level of assistance required.
- Followed all company policies, rules and procedures to promote company goals and maintain safety.
- Completed all assigned training to stay updated on important policies and procedures.
- Generated brand awareness and positive product impressions to increase sales.
Manager
Adventure Zone Inc
El Paso, TX
03.2016 - 07.2018
- Trained employees on additional job positions to maintain coverage of roles at all times.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
- Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
- Assisted with training and onboarding of sales associates in all store operations.
- Upheld company's high standards for business via leading by example and encouraging all team members to adhere to corporate policies.
- Employed active listening and people skills to remedy employee conflicts.
Stadium Vendor
Slush'ae Gourmet Slushys
El Paso, TX
04.2016 - 11.2017
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Learned people skills through hundreds of face to face sales.
- Continuously met sales goals via strategic prospecting.
Education
Bachelor of Arts - Digital Media Production
The University of Texas At El Paso
El Paso, TX01-2022
Associate of Arts - Film And Video Production
El Paso Community College
El Paso, TX06.2020
High School Diploma -
Franklin High School
El Paso, TX06.2017
Skills
- Patient relations
- Hospital standards
- Teambuilding
- Fluent in Spanish
- Conflict resolution
- Planning
- Time management
- Work ethic
Timeline
Youth Care Worker
Southwest Key Programs
10.2022 - Current
Fresh Food Associate
Walmart
06.2019 - Current
Retail Sales Outfitter
Cabela's
05.2018 - 06.2019
Stadium Vendor
Slush'ae Gourmet Slushys
04.2016 - 11.2017
Manager
Adventure Zone Inc
03.2016 - 07.2018
Bachelor of Arts - Digital Media Production
The University of Texas At El Paso
Associate of Arts - Film And Video Production
El Paso Community College
High School Diploma -
Franklin High School
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