Robert Barkulis
Bloomington,IL
Summary
Insurance Claims Specialist skilled in conflict resolution and effective communication. Proven ability to negotiate car deals. extensive experience in sales, customer relations, interviewing, and the hiring process. Proven ability to identify qualified candidates, conduct interviews, evaluate applicants, and collaborate with management to make effective hiring decisions.
Overview
8
8
years of professional experience
Work History
Insurance Claims Specialist
State Farm
Bloomington, Illinois
03.2024 - Current
- Evaluated claim files and identified discrepancies or missing information.
- Communicated policy coverage details to clients effectively.
- Maintained detailed records of all claim activities including correspondence, decisions, payments.
- Reviewed and resolved total-loss valuation disputes to ensure accurate, fair, and well-supported settlements.
- Managed AWC claims process to ensure compliance with company policies and procedures.
Certified Sales and Leasing Consultant
Rydell Chevrolet
Northridge, California
12.2019 - 10.2023
- Investigating, evaluating, negotiating, and settling car deals.
- Handled administrative duties such as preparing sales contracts, documenting customer information, and coordinating with the finance department for seamless transactions.
- Conducted interviews with prospective sales employees, evaluating their qualifications, interpersonal skills, work experience, and ability to succeed in a competitive automotive sales environment.
Internet Sales Manager
McKenna Volkswagen
Cerritos, CA
04.2018 - 12.2019
- Contacting customers by telephone, written correspondence and/or various electronic media
- Actively participated in lead generation activities, including cold calling, networking events, and online marketing
Education
Bachelor of Science - Political Science And Government
Illinois State University
Normal, IL05-2011
Skills
- Conflict Resolution
- Negotiating Skills
- Customer Focus
- Adaptability
- Instills Trust
- Hiring & Selection Processes
- Flexibility
- Results Driven
- Applicant Screening & Evaluation
- Job Candidate Qualification
- Behavioral Interviewing
- Investigating, evaluating, negotiating, and settling car deals Interpersonal Adaptability (empathy, cultural competence, active listening)
Timeline
Insurance Claims Specialist
State Farm
03.2024 - Current
Certified Sales and Leasing Consultant
Rydell Chevrolet
12.2019 - 10.2023
Internet Sales Manager
McKenna Volkswagen
04.2018 - 12.2019
Bachelor of Science - Political Science And Government
Illinois State University