Robert Beirne
Lubbock,TX
Summary
Multitasking pro with a strong work ethic, excellent teamwork, problem-solving, and organizing abilities. Willing to perform any duties that may help the team. Dependable and committed team member that works hard and approaches problems with common sense.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Bubba's 33
05.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Increased sales significantly by upselling higher-end products to customers.
Server
Saltgrass Steakhouse
05.2022 - 02.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Increased sales significantly by upselling higher-end products to customers.
Retail Sales
Cracker Barrel
01.2022 - 05.2022
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Customer Service
Burger Street
05.2020 - 01.2021
- Handled calls promptly and with courteous professionalism.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated excellent customer service skills to increase customer satisfaction.
Education
Bachelor of Science - Business Management
Texas Tech University
Lubbock, TX05.2024
High School Diploma -
Byron Nelson High School
Trophy Club, TX05.2020
Skills
- Suggestive Selling
- Solving Customer Concerns
- Customer Service
- Time Management
- Sales Expertise
- Strong Work Ethic
- Ability to Multi-Task
Certification
- TABC Certified
- Microsoft Office Specialist
Activities
- Intramural Sports: Basketball, Volleyball, Flag Football, and Kickball
Timeline
Server
Bubba's 33
05.2023 - Current
Server
Saltgrass Steakhouse
05.2022 - 02.2023
Retail Sales
Cracker Barrel
01.2022 - 05.2022
Customer Service
Burger Street
05.2020 - 01.2021
Bachelor of Science - Business Management
Texas Tech University
High School Diploma -
Byron Nelson High School
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