Robert Bidney
519 Karolyn Dr,Texas
Summary
Precise Service Technician offering experience repairing and installing new [Type] systems. Thoughtful project manager and reliable team leader with well-developed mechanical aptitude. Effective communicator with exceptional client communication skills and dedication to outstanding customer service.
Overview
16
16
years of professional experience
Work History
Service Technician
Greystar Property Management
Austin, Texas
08.2019 - 09.2022
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Applied knowledge of standard equipment and manufacturer repair guidelines.
- Documented all changes and actions in computer-based tracking system.
Service Technician
Big Tex Air Condition
Austin, Texas
02.2017 - 11.2019
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Performed maintenance duties and safely handled chemicals and solutions.
Lead Technician
Holiday Retirement Corporation
Austin, Texas
08.2008 - 08.2018
- Planned, scheduled and delegated daily work to team of employees.
- Managed team performance by training, mentoring, disciplining and motivating employees.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Implemented, configured and optimized safety standards.
- Managed, fixed and maintained up-to-date knowledge on all systems.
Education
Associate of Applied Science - HVAC Installation And Repair
Texas Vocational School
San Antonio, TX02.1992
Skills
- Hand Tool Knowledge
- Quality Assurance
- Operating Test Equipment
- Customer Service
- Preventive Maintenance
- Installation and Repair
- Analytical Thinking
- Attention to Detail
- Coordination and Scheduling
- Diagnosis and Troubleshooting
- Issue and Problem Resolution
- Valid Driver's License
- Mechanical Abilities
Timeline
Service Technician
Greystar Property Management
08.2019 - 09.2022
Service Technician
Big Tex Air Condition
02.2017 - 11.2019
Lead Technician
Holiday Retirement Corporation
08.2008 - 08.2018
Associate of Applied Science - HVAC Installation And Repair
Texas Vocational School
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