Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Robert Bigio

Oakland,CA

Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 35 years of experience. Highly effective and comfortable working with people at all levels in organization.

Overview

40
40
years of professional experience

Work History

Owner/Manager

Suburban Travel Agency
01.1979 - 01.2019
  • Developed customized travel itineraries for weekly advertising in the Washington Post Travel Section.
  • Managed vendor relationships to negotiate airline contracts for corporate clients.
  • Streamlined booking processes, enhancing operational efficiency.
  • Trained and staff on customer service issues.
  • Planned travel for most complex itineraries.
  • Oversaw budget management, optimizing resource allocation for profitability.

Education

No Degree - International Relations/ Foreign Service

Georgetown University
Washington, District of Columbia, DC

Skills

  • Customer relations
  • Relationship building
  • Verbal and written communication
  • Business management
  • Marketing
  • Staff hiring

Accomplishments

Aggressively pursued innovation during early days of deregulation including use multi-airline booking system, Mars Plus.

Negotiating enhanced commission contracts with major airlines, including World Airways, Pan American, Northwest Orient and United Airlines.

Secured large business accounts with several Maryland county governments, Catholic University, The Netherlands government, the Discovery Channel and Hechinger's, the dominate east coast hardware chain before the days of Home Depot.

Timeline

Owner/Manager

Suburban Travel Agency
01.1979 - 01.2019

No Degree - International Relations/ Foreign Service

Georgetown University
Robert Bigio