Robert Blades
Stroudsburg,PA
Summary
Experienced in customer relations, regional cabling and building installations. Detail-oriented and reliable with top communication and multitasking strengths. Excellent communicator with technical and problem-solving abilities.
Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Competent Telecommunications Technician bringing 5 years of experience installing voice, data and other systems as well as equipment configuration and troubleshooting. Well-organized and resourceful with competitive work ethic.
Overview
10
10
years of professional experience
Work History
Cable Technician
Blue Ridge Communications
02.2019 - Current
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
- Coordinated with customers to meet needs and requirements swiftly and to high standards.
- Provided training on use, troubleshooting, and calibration of equipment.
- Developed and implemented plans for installation of new networks and cabling systems.
- Confirmed compliance with all industry standards and regulations related to cabling and telecommunications.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Installed wiring, cabling and networking hardware on customer premises.
- Responded to service requests during and after business hours.
- Coordinated installation of new users and relocations of existing users.
- Customer Service and Communication skills
Field Engineer
Weeks Marine
01.2014 - 02.2019
- Identified any key changes to project that could affect cost, completion date and customer relationship.
- Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents.
- Identified major issues that could arise and provided solutions for these problems.
- Observed construction methods and installations, inspection and testing processes to maintain consistent progress.
- Managed team in troubleshooting efforts that alleviated errors.
- Prepared documentation that would be used in requests for proposal.
- Confirmed that construction progressed as scheduled and in compliance with contract specifications.
- Built and designed beach and ship channel dredging layouts with the use of autocad and using platforms like hypack to measure and calculate sand/dirt volumes.
- Land surveying with the use of gps and total station equipment as well hydro surveying
- Creation of daily work reports using the platforms microsoft word and excel.
Education
No Degree - Criminal Justice
Northeast Community College
Booneville, MSSkills
- Customer Relations Understanding
- Problem Troubleshooting
- Customer Service and Repairs
- Responsibility to maintain large variety of equipment and tools
Timeline
Cable Technician
Blue Ridge Communications
02.2019 - Current
Field Engineer
Weeks Marine
01.2014 - 02.2019
No Degree - Criminal Justice
Northeast Community College
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