Robert Bohling
Fort Morgan,CO
Overview
17
17
years of professional experience
Work History
Auto Care Center Manager (Coach)
Wal-Mart Supercenter
10.2018 - Current
- Interacted well with customers to build connections and nurture relationships.
- Achieved 36% increase in productivity in fixed operations, parts and service department. This is over the total sales compared to last years sales.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Mitigated business risks by working closely with staff members and assessing performance.
Assistant Store Manager
Doller General
09.2017 - 10.2018
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Yards Livestock Supervisor
Cargill Meat Solutions
07.2010 - 05.2017
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Observed offloading operations to verify conformance to specifications.
- Worked with USDA inspectors to insure safety of the supply chain.
Plant Superintendent
IMAC
06.2006 - 06.2010
- Maintained safety and compliance of all operations.
- Managed production scheduling and kept team on-task to meet all deadlines.
- Performed line checks to assess quality of materials, parts and final products.
- Supervised day-to-day functions of plant.
- Coached employees on company standards and efficiency.
- Monitored compliance with plant procedures, safety and sanitation protocols as well as government regulation.
- Suggested specific ideas for process, productivity and safety improvements.
- Operated and controlled dry tumbler, steam pasturizer and metal detector equipment.
Education
GED -
Central Community College
Hastings, NE08.1995
Skills
- Quality Standards
- Employee Retention
- Scheduling
- Service Department Operations
- Customer Satisfaction
- Financial Oversight
- Data Management
- Employee Development
- Effective Leader
- Team Leadership
Timeline
Auto Care Center Manager (Coach)
Wal-Mart Supercenter
10.2018 - Current
Assistant Store Manager
Doller General
09.2017 - 10.2018
Yards Livestock Supervisor
Cargill Meat Solutions
07.2010 - 05.2017
Plant Superintendent
IMAC
06.2006 - 06.2010
GED -
Central Community College