ROBERT BOLSTAD
Nashville,TN
Summary
Hands-on Regional Operations Manager aiming to find advancement in professional growth by aligning myself with an establishment that will fully utilize my training and development skillset in an innovative work environment. Adaptable and versatile to oversee multiple locations. Exceptionally skilled at motivating location managers to perform duties and achieve highest potential.
Overview
10
10
years of professional experience
Work History
Regional Operations Manager
Sunbit
05.2023 - Current
- Coordinate with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
- Enhance customer satisfaction through effective communication and problem-solving strategies while maintaining 5-10% growth in sales transactions quarter after quarter.
- Monitor and analyze performance data, identifying areas of improvement and developing corrective action plans.
Senior Account Manager
Sunbit
03.2022 - 05.2023
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Enhanced communication between departments for more effective problem-solving and collaboration.
Account Manager
Sunbit
09.2019 - 03.2022
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Senior Business Consultant
TPx Communications
10.2018 - 09.2019
- Delivered best in class integrated solutions consisting of unified communications and collaboration, managed IT and security, and managed connectivity services that immediately improve customer's productivity and competitiveness.
Sales Specialist
Irvine Company
08.2014 - 10.2018
- Provided a sound representation of our real estate to prospects in a leasing capacity
- Focused on contributing to the success of my team while surpassing any goal set forth by the company.
Education
Bachelor of Business Administration (BBA) - Entertainment and Tourism
California State University, Fullerton
Fullerton, CA05.2015
Skills
- Excellent interpersonal skills
- Operational Efficiency
- Teamwork and Collaboration
- Process Improvements
- Relationship Building
- Goal Oriented
- Customer Service
- Customer Retention
Accomplishments
- Dental Activations MVP
- President's Club: Top Sales Performer 3x
- United Award
Additional Information
Notable Projects:
- New Hire Playbook
- Activation Training Deck
Timeline
Regional Operations Manager
Sunbit
05.2023 - Current
Senior Account Manager
Sunbit
03.2022 - 05.2023
Account Manager
Sunbit
09.2019 - 03.2022
Senior Business Consultant
TPx Communications
10.2018 - 09.2019
Sales Specialist
Irvine Company
08.2014 - 10.2018
Bachelor of Business Administration (BBA) - Entertainment and Tourism
California State University, Fullerton
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