Summary
Overview
Work History
Education
Skills
Timeline
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Robert Brame

Cullowhee,NC

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Delivery Driver

DoorDash
Holly Springs, NC
08.2021 - Current
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Verified accuracy of items loaded into car against shipping documents.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.

Cashier Assistant Manager

Pet Mania
Holly Springs, NC
09.2018 - 08.2024
  • Resolved customer disputes in a timely manner while adhering to company policies.
  • Conducted quality assurance checks to ensure that all products were properly priced and labeled before being placed on shelves.
  • Managed the store's inventory levels by conducting regular audits and ordering new stock as needed.
  • Implemented operational procedures such as opening and closing procedures for the store.
  • Provided feedback to management regarding employee performance issues or opportunities for improvement.
  • Performed duties of a cashier when needed during peak periods or staff shortages.
  • Assisted customers with questions, complaints, and issues regarding their purchases or accounts.
  • Developed strategies to increase customer satisfaction ratings through improved service standards.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Built and maintained working relationships with peers and upper management.
  • Connected with customers to provide assistance and collect feedback to optimize operations.

Education

Associate of Arts -

Wake Technical Community College
Raleigh, NC
07-2024

High School Diploma -

Holly Springs High School
Holly Springs, NC
05-2021

Skills

  • Payment Collection
  • Quality Assurance
  • Order Verification
  • Customer Service
  • Teamwork and Collaboration
  • Problem-Solving
  • Stocking and Inventory
  • Goods Transport
  • Courteous and polite demeanor

Timeline

Delivery Driver

DoorDash
08.2021 - Current

Cashier Assistant Manager

Pet Mania
09.2018 - 08.2024

Associate of Arts -

Wake Technical Community College

High School Diploma -

Holly Springs High School

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Robert Brame